Tony Zapanta

Tony Zapanta

Written posts

Social commerce trends in 2022: what you need to know

Social commerce trends in 2022: what you need to know

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The gig economy: a liquid workforce

The gig economy: a liquid workforce

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Outsourcing or subcontracting – what’s best for my organization?

Outsourcing or subcontracting – what’s best for my organization?

In the never-ending quest to reduce business costs and increase efficiencies, it is increasingly common for executives to consider outsourcing or..

How to establish an offshore customer service team for startups

How to establish an offshore customer service team for startups

There are many challenges faced by startup organizations looking to scale quickly. These include grappling with competitors and facilitating rapid..

7 digitalization trends transforming the banking industry

7 digitalization trends transforming the banking industry

Digitalization has been defined as “the use of digital technologies to transform a business model” - but when it comes to it's impact on banking’s..

Pros and cons of outsourcing blockchain development

Pros and cons of outsourcing blockchain development

The blockchain revolution is gathering momentum. While many people’s only reference point when they hear the ‘B-word’ is cryptocurrency and..

Knowledge management software tools

Knowledge management software tools

John F. Kennedy once declared that knowledge is power. That being the case, we can only imagine how much the fallen U.S. President would have..

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