Nearshore
to Colombia
Colombia, one of Latin America’s top four economies, combines economic stability with a strategic nearshore location aligned to US and European time zones, supported by a highly skilled, multilingual workforce ready to integrate with your operations.
Why build a nearshore team in Colombia
Reliable IT infrastructure
Operate with confidence through access to Tier III and IV data centers in Bogotá, supported by redundant power and high-speed connectivity.
Nearshore proximity to the US
Enable easier collaboration and cost-efficient travel for onboarding, integration, and key business meetings.
Business continuity support
Colombia’s geographic stability reduces exposure to major natural disasters, strengthening operational resilience.
Access to a skilled talent pool
Tap into a steady pipeline of job-ready professionals supported by national BPO and workforce development programs.
Real-time collaboration (UTC-5 time zone)
Work seamlessly with North American and European teams through aligned working hours.
Highly educated workforce
Source talent from over 200 universities, including 53 ranked among South America’s top institutions.
Multilingual outsourcing talent
Build teams fluent in Spanish, English, Portuguese, German, and Mandarin to support global operations.
Business-friendly environment
Leverage 42 free trade zones and government-backed policies that encourage foreign investment.
Established outsourcing industry
Partner within a mature Colombia outsourcing market with 130+ BPO providers and over 750,000 professionals.
Up to 60% cost savings vs onshore teams
Reduce operational costs while maintaining quality, performance, and control.
Most commonly outsourced roles to Colombia
Account Manager
Accountant
Accounts Payable Officer
Accounts Receivable Officer
Admin Assistant
Auditor
Billing Analyst
Business Analyst
Client Service Analyst
Customer Service Representative
Data Analyst
Financial Analyst
Graphic Designer
Helpdesk & Technical support
Human Resource Analyst
Logistics Analyst
Medical Support
Payroll Analyst
Project Manager
Sales Agent
Tax Accountant
Treasury Analyst
Why MicroSourcing: Building outsourced teams since 2006
Operations supported by globally recognized ISO 9001 and ISO 27001 certified frameworks, ensuring consistent quality and information security.
Data security and infrastructure managed by our in-house 24/7/365 Technology Support Group.
Full control over your team’s priorities, workflows, and output expectations.
End-to-end operational support, including HR, recruitment, and payroll administration.
Dedicated in-house recruitment specialists leveraging diverse sourcing strategies to secure high-quality talent.
No hidden costs.
No unforseen risks.
No headcount minimum.
When you partner with the strongest provider, you get the best outcome.
Our presence in Colombia
Our operations in Bogotá are designed to support high-performing nearshore teams with the infrastructure, security, and flexibility required for consistent delivery. Located in a prime business district with strong access to talent, our delivery center provides a professional environment where teams can integrate seamlessly with your operations.
Strategic location
Situated in the Colina Campestre district, our Bogotá site offers a balance of accessibility, safety, and high-quality infrastructure, with less congestion than traditional central business areas.
Grade A office environment
We operate from modern, Grade A office buildings equipped with fully redundant utilities and telecommunications, supported by stringent safety and security standards.
Flexible, modern workspaces
Our clean, modular office fit-outs allow teams to be configured and expanded efficiently, supporting evolving operational needs.
Comprehensive on-site facilities
The delivery center includes meeting rooms, training spaces, and employee amenities such as canteens, coffee areas, recreational spaces, and clinics.
Customizable team environments
Workspaces can be tailored to your requirements, including layout, branding, and functional setup, in collaboration with our facilities management team.
Secure, high-performance infrastructure
Advanced network security
Protected by CATO next-generation firewalls, our network uses multi-layered defense systems including secure VPN, intrusion prevention, sandboxing, and traffic prioritization.
Reliable, high-speed connectivity
Redundant internet providers and a Cisco-driven network architecture, optimized with SD-WAN, ensure consistent uptime and performance.
Cloud-enabled operations
A hybrid setup integrates AWS private cloud environments with on-site infrastructure, enabling secure, flexible, and controlled operations.
Seamless system integration
Our networking solutions are designed to align with your existing IT environment, supporting smooth onboarding and ongoing collaboration.
Device configuration and 24/7 support
Built-in security controls
Redundant internet, centralized authentication, and restricted access, with USB ports disabled and systems hardened to ISO 27001 standards.
24/7 technical support and remote assistance
Dedicated in-house teams provide continuous 24/7/365 support across end-user, network, and server environments.
Standardized hardware and software
Secure, production-ready HP or Dell workstations (Intel i5, 16GB RAM), preconfigured with Windows 11, OpenOffice, and endpoint protection.
Centralized management and monitoring
Standardized configurations with centralized updates, monitoring, and troubleshooting for a consistent user experience.
Structured ticketing and SLA management
All issues are logged, tracked, and resolved through a robust ticketing system governed by defined SLAs.
Lobby front desk
Waiting area
Conference room
Training room
Production floor
As your trusted outsourcing partner, we deliver tailored build-to-scale solutions designed to integrate seamlessly with your business and support your growth.
Testimonials
Stories of successful expansion
“Take advantage of the direct control and freedom to implement processes and the true partnership that MicroSourcing offers.”
Senior Director of Operations, EagleView Technologies, Inc.
General Manager of Marketing, Total Tools
Group Legal Counsel, Connective
Start building your global capability today
Send us a message and our team will reach out within one business day to discuss how we can help you scale with confidence.
