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Team Profile

Nearshore 
to Colombia

Colombia, one of Latin America’s top four economies, combines economic stability with a strategic nearshore location aligned to US and European time zones, supported by a highly skilled, multilingual workforce ready to integrate with your operations.

Outsource to the Colombia

Why build a nearshore team in Colombia

Reliable IT infrastructure Reliable IT infrastructure
Reliable IT infrastructure

Operate with confidence through access to Tier III and IV data centers in Bogotá, supported by redundant power and high-speed connectivity. 

Nearshore proximity to the US Nearshore proximity to the US
Nearshore proximity to the US

Enable easier collaboration and cost-efficient travel for onboarding, integration, and key business meetings.

Business continuity support Business continuity support
Business continuity support

Colombia’s geographic stability reduces exposure to major natural disasters, strengthening operational resilience.

Access to a skilled talent pool Access to a skilled talent pool
Access to a skilled talent pool

Tap into a steady pipeline of job-ready professionals supported by national BPO and workforce development programs.

Real-time collaboration (UTC-5 time zone) Real-time collaboration (UTC-5 time zone)
Real-time collaboration (UTC-5 time zone)

Work seamlessly with North American and European teams through aligned working hours.

Highly educated workforce Highly educated workforce
Highly educated workforce

Source talent from over 200 universities, including 53 ranked among South America’s top institutions.

icon-Multilingual outsourcing talent icon-Multilingual outsourcing talent
Multilingual outsourcing talent

Build teams fluent in Spanish, English, Portuguese, German, and Mandarin to support global operations.

Business-friendly environment Business-friendly environment
Business-friendly environment

Leverage 42 free trade zones and government-backed policies that encourage foreign investment.

Established outsourcing industry Established outsourcing industry
Established outsourcing industry

Partner within a mature Colombia outsourcing market with 130+ BPO providers and over 750,000 professionals.

Up to 60% cost savings vs onshore teams Up to 60% cost savings vs onshore teams
Up to 60% cost savings vs onshore teams

Reduce operational costs while maintaining quality, performance, and control.

Most commonly outsourced roles to Colombia

Account Manager

Accountant

Accounts Payable Officer

Accounts Receivable Officer

Admin Assistant

Auditor

Billing Analyst

Business Analyst

Client Service Analyst

Customer Service Representative

Data Analyst

Financial Analyst

Graphic Designer

Helpdesk & Technical support

Human Resource Analyst

Logistics Analyst

Medical Support

Payroll Analyst

Project Manager

Sales Agent

Tax Accountant

Treasury Analyst

Why MicroSourcing: Building outsourced teams since 2006

Why MicroSourcing: Building outsourced teams since 2006

Operations supported by globally recognized ISO 9001 and ISO 27001 certified frameworks, ensuring consistent quality and information security.

Data security and infrastructure managed by our in-house 24/7/365 Technology Support Group.

Full control over your team’s priorities, workflows, and output expectations.

End-to-end operational support, including HR, recruitment, and payroll administration.

Dedicated in-house recruitment specialists leveraging diverse sourcing strategies to secure high-quality talent.

Why MicroSourcing

No hidden costs.
No unforseen risks.
No headcount minimum.

When you partner with the strongest provider, you get the best outcome.

Why MS
10,000 +
Career opportunities created
1,000 +
Client success stories
200,000 +
Job-ready candidates
8,000 +
Unique job profiles hired
60 %
Of clients began small and then scaled
13
Service delivery centres across the Philippines and Colombia
Why MS

Our presence in Colombia

Our operations in Bogotá are designed to support high-performing nearshore teams with the infrastructure, security, and flexibility required for consistent delivery. Located in a prime business district with strong access to talent, our delivery center provides a professional environment where teams can integrate seamlessly with your operations.

Bogotá Delivery Center Bogotá Delivery Center
Strategic location Strategic location
Strategic location 

Situated in the Colina Campestre district, our Bogotá site offers a balance of accessibility, safety, and high-quality infrastructure, with less congestion than traditional central business areas.

Grade A office environment Grade A office environment
Grade A office environment

We operate from modern, Grade A office buildings equipped with fully redundant utilities and telecommunications, supported by stringent safety and security standards.

Flexible, modern workspaces Flexible, modern workspaces
Flexible, modern workspaces

Our clean, modular office fit-outs allow teams to be configured and expanded efficiently, supporting evolving operational needs.

Comprehensive on-site facilities Comprehensive on-site facilities
Comprehensive on-site facilities

The delivery center includes meeting rooms, training spaces, and employee amenities such as canteens, coffee areas, recreational spaces, and clinics.

Customizable team environments Customizable team environments
Customizable team environments

Workspaces can be tailored to your requirements, including layout, branding, and functional setup, in collaboration with our facilities management team.

Secure, high-performance infrastructure

Advanced network security

Protected by CATO next-generation firewalls, our network uses multi-layered defense systems including secure VPN, intrusion prevention, sandboxing, and traffic prioritization.

Reliable, high-speed connectivity

Redundant internet providers and a Cisco-driven network architecture, optimized with SD-WAN, ensure consistent uptime and performance.

Cloud-enabled operations

A hybrid setup integrates AWS private cloud environments with on-site infrastructure, enabling secure, flexible, and controlled operations.

Seamless system integration

Our networking solutions are designed to align with your existing IT environment, supporting smooth onboarding and ongoing collaboration.

Secure, high-performance infrastructure

Device configuration and 24/7 support

Built-in security controls
Redundant internet, centralized authentication, and restricted access, with USB ports disabled and systems hardened to ISO 27001 standards.

24/7 technical support and remote assistance
Dedicated in-house teams provide continuous 24/7/365 support across end-user, network, and server environments.

Standardized hardware and software
Secure, production-ready HP or Dell workstations (Intel i5, 16GB RAM), preconfigured with Windows 11, OpenOffice, and endpoint protection.

Centralized management and monitoring
Standardized configurations with centralized updates, monitoring, and troubleshooting for a consistent user experience.

Structured ticketing and SLA management
All issues are logged, tracked, and resolved through a robust ticketing system governed by defined SLAs.

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Virtual Site Tours

Inside our Bogotá delivery center

Explore the environment where your nearshore team operates. Our Bogotá office is designed for security, performance, and collaboration, supporting seamless integration with your day-to-day operations.

Lobby front desk Lobby front desk

Lobby front desk

Waiting area Waiting area

Waiting area

Conference room Conference room

Conference room

Training room Training room

Training room

Production floor Production floor

Production floor

As your trusted outsourcing partner, we deliver tailored build-to-scale solutions designed to integrate seamlessly with your business and support your growth.

Testimonials

Stories of successful expansion

EagleView

 “Take advantage of the direct control and freedom to implement processes and the true partnership that MicroSourcing offers.”

Total Tools
 “What I love most about partnering with MicroSourcing is it just makes my life easier.” 
Connective
 “What really stood out for us with MicroSourcing was the amount of control we got over staff selection, the IT set up, cybersecurity measures, data protection and the level of support, both in Manila and locally in Australia.” 
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Get Started

Start building your global capability today

Send us a message and our team will reach out within one business day to discuss how we can help you scale with confidence.