JOB ROLE

Outsource content moderators to the Philippines

How it works

Improve your content moderation capabilities in the Philippines.

Need help moderating and managing user-generated content to maintain a safe and brand-aligned online presence? Experienced teams in the Philippines are skilled at managing the most crucial content moderation tasks including user-generated content reviews, guideline enforcement, removal of inappropriate content, and suspicious activity flagging.

Why MicroSourcing?

No hidden costs. No unforeseen risks.
When you partner with the strongest provider, you get the best outcome.
active clients across various industries
800+ active clients across various industries
offshore employees
9,000+ offshore employees
strategically located offices
13 strategically located offices

What are the benefits of outsourcing content moderators to the Philippines?

How experienced are our content moderators?

Our content moderators offer different levels of expertise depending on the support you require.

Junior

1 - 2 years of content moderation experience

Review and screen user-generated content for compliance with community guidelines and policies.
Apply predefined content moderation guidelines to make decisions about content removal, warnings or escalation.
Address routine user reports and issues, such as spam, profanity or minor violations of platform rules.

Intermediate

2 - 4 years of content moderation experience

Handle a broader range of content, including more complex cases involving hate speech, harassment or sensitive topics.
Engage with users, responding to inquiries, providing explanations for moderation decisions and offering guidance on community guidelines.
Assist in developing and refining content moderation policies and guidelines.

Senior

4+ years of content moderation experience

Handle high-risk content, such as extremist content, self-harm or graphic violence, with a deep understanding of the potential impact and context.
Handle escalated cases, making decisions on complex and sensitive content and collaborating with legal teams when necessary.
Ensure the quality and consistency of content moderation across the team, conducting regular audits and providing feedback.
Shape content moderation policies, providing input based on their experience, and may be involved in training and development programs.

What tools are our content moderators trained in?

  • two hat
  • besedo
  • zendesk
  • sprinklr
  • slack
  • asana
  • Google analytics
  • Tableau_Logo
  • Hootsuite

What our clients say

Daniel Hastings

Dan Hastings Chief Financial Officer of Oaks Hotels and Resorts

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"... grown exponentially since we moved. We found, in Australia, we were challenged by high turnover because it wasn’t a career path for a lot of people, it was a stepping stone to other roles. Our business was just spinning wheels."
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Daniel Oh

Daniel Oh Group Legal Counsel at Connective

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"What really stood out for us with MicroSourcing was the amount of control we got over staff selection, the IT setup, cybersecurity measures, data protection and the level of support, both in Manila and locally in Australia."
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Luke Loeffler

Luke Loeffler Senior Director for Operations at EagleView Technologies

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"Take advantage of the direct control and freedom to implement processes and the true partnership that MicroSourcing offers."
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Darren Gunton

Darren Gunton General Manager of Marketing at Total Tools

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"What I love most about partnering with MicroSourcing is it just makes my life easier."
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How does offshoring with MicroSourcing work?

1
collaborate

Collaborate

We discuss your offshore resourcing requirements
2
recruit

Recruit

We recruit and employ your offshore team
3
Support

Support

We support the operation of your offshore team
Learn More

Interested in recruiting content moderators in the Philippines?

Our friendly experts can answer any questions you have or provide a free consultation to discuss how offshoring can work for you. We’ll get back to your inquiry within one business day.

Related resources

The growing need for Content Moderation
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The outsourcing cost reduction formula blog
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What other roles can you outsource to the Philippines?

Want to enquire about hiring offshore content moderators?