INDUSTRY

Telecommunications outsourcing to the Philippines

Telecommunications organizations often grapple with keeping up with rapid technological changes, such as the shift to 5G and emerging network infrastructure, requires significant investments and expertise.

Navigating complex and ever-changing telecommunications regulations, especially in different countries, can be a compliance and legal challenge.

Meeting rising customer expectations for faster, more reliable and affordable services while managing competitive pricing is a constant struggle.

Ensuring the security of vast communication networks against cyber threats and maintaining data privacy is an ongoing concern in the digital age.

Philippine Map
The Philippines can offer support.

Why MicroSourcing?

No hidden costs. No unforeseen risks.
When you partner with the strongest provider, you get the best outcome.
active clients across various industries
600+ active clients across various industries
offshore employees
8,000+ offshore employees
 strategically located offices
12 strategically located offices

Why is the telecommunications industry well suited to outsourcing?

Offshoring certain technical and administrative functions can help reduce operational costs, allowing organizations to allocate resources to keep pace with technological advancements.
Offshore legal and compliance teams can specialize in navigating complex regulations, ensuring that the organization remains compliant in various markets.
Offshoring customer support can provide 24/7 assistance, meeting customer expectations for prompt service and issue resolution.
Offshore IT and cybersecurity teams can enhance network security, implementing measures to protect against cyber threats and data breaches.

What telecommunications services and roles can you outsource with MicroSourcing?

MicroSourcing is the leading outsourcing provider in the Philippines, building full-time, dedicated teams for its clients while taking care of everything on the ground.

  • Customer support
  • Network monitoring
  • Technical support
  • Billing and invoicing
  • Data entry
  • Network security
  • IT infrastructure management
  • Network design and engineering
  • Provisioning and configuration
  • Quality assurance testing
  • Sales and marketing
  • Content moderation
  • Network maintenance
  • Troubleshooting and repairs
  • Network optimization

What our clients say

Daniel Hastings

Dan Hastings Chief Financial Officer of Oaks Hotels and Resorts

"... grown exponentially since we moved. We found, in Australia, we were challenged by high turnover because it wasn’t a career path for a lot of people, it was a stepping stone to other roles. Our business was just spinning wheels."
Darren Gunton

Darren Gunton General Manager of Marketing at Total Tools

"We faced challenges - growing sales exponentially and coping with the growth. Yes I'd definitely recommend offshoring with MicroSourcing. It lowers your costs, gives you access to great staff and empowers you to funnel more resources into SEO and SEM."
Daniel Hastings

Dan Hastings Chief Financial Officer of Oaks Hotels and Resorts

"... grown exponentially since we moved. We found, in Australia, we were challenged by high turnover because it wasn’t a career path for a lot of people, it was a stepping stone to other roles. Our business was just spinning wheels."
Darren Gunton

Darren Gunton General Manager of Marketing at Total Tools

"We faced challenges - growing sales exponentially and coping with the growth. Yes I'd definitely recommend offshoring with MicroSourcing. It lowers your costs, gives you access to great staff and empowers you to funnel more resources into SEO and SEM."

How does offshoring with MicroSourcing work?

1
collaborate

Collaborate

We discuss your offshore resourcing requirements
2
recruit

Recruit

We recruit and employ your offshore team
3
Support

Support

We support the operation of your offshore team

Interested in telecommunications outsourcing in the Philippines?

Our friendly experts can answer any questions you have or provide a free consultation to discuss how offshoring can work for you. We’ll get back to your inquiry within one business day.

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