Outsource claims analysts to the Philippines

Improve your claims capabilities with dedicated Filipino teams.

Need help to assess the validity of claims and to ensure that they comply with the relevant policies, regulations and guidelines? Experienced teams in the Philippines are skilled at managing the most crucial claims processing tasks.

Why MicroSourcing?

No hidden costs. No unforeseen risks.
When you partner with the strongest provider, you get the best outcome.
active clients across various industries
700+ active clients across various industries
offshore employees
9,000+ offshore employees
 strategically located offices
13 strategically located offices

How experienced are our claims analysts?

Our claims analysts offers different levels of expertise depending on the support you require.


1 - 2 years of claims processing experience

Assists in claim verification and data entry, learning the basics of processing claims and understanding relevant policies and procedures.
Conducts initial investigations under the guidance of senior team members to gather information for claim assessment.
Provides basic communication and support to claimants, policyholders and stakeholders, escalating complex issues to higher-level analysts or supervisors.


2 - 4 of claims processing experience

Independently handles claim verification, analysis and adjudication for moderately complex claims, utilizing their experience and knowledge of policies.
Conducts thorough investigations, interviews witnesses and gathers evidence to make informed claim decisions.
Engages in effective communication with various stakeholders, including negotiating settlements and resolving disputes, demonstrating strong problem-solving skills.


4+ years of claims processing experience

Takes the lead in handling high-complexity claims, including those involving significant financial impact or legal implications.
Utilizes advanced analytical skills to identify trends, patterns and potential fraudulent activities, implementing strategies to minimize risks.
Provides mentorship and guidance to junior and intermediate analysts, assisting in their professional development and fostering a collaborative team environment.

What tools are our claims analysts trained in?

  • Salesforce-Financial-Services-Cloud1
  • Sharepoint
  • Power BI
  • Tableau_Logo
  • abbyy-finereader-logo-1024
  • FICO_logo_blue_2019
  • PayPal
  • Snapsheet
  • MyInsurancePortal logo_1628090704 copy

What our clients say

Daniel Hastings

Dan Hastings Chief Financial Officer of Oaks Hotels and Resorts

"... grown exponentially since we moved. We found, in Australia, we were challenged by high turnover because it wasn’t a career path for a lot of people, it was a stepping stone to other roles. Our business was just spinning wheels."
Daniel Oh

Daniel Oh Group Legal Counsel at Connective

"What really stood out for us with MicroSourcing was the amount of control we got over staff selection, the IT setup, cybersecurity measures, data protection and the level of support, both in Manila and locally in Australia."
Luke Loeffler

Luke Loeffler Senior Director for Operations at EagleView Technologies

"Take advantage of the direct control and freedom to implement processes and the true partnership that MicroSourcing offers."
Darren Gunton

Darren Gunton General Manager of Marketing at Total Tools

"What I love most about partnering with MicroSourcing is it just makes my life easier."

How does offshoring with MicroSourcing work?



We discuss your offshore resourcing requirements


We recruit and employ your offshore team


We support the operation of your offshore team

Frequently asked questions

What exactly does a claims analyst do?
A claims analyst is responsible for reviewing and evaluating insurance or financial claims submitted by clients or policyholders. Their main tasks include verifying claim details, assessing coverage, determining eligibilityand processing claims for reimbursement or settlement.
What makes a good claims analyst?
To be a good claims analyst, one should possess strong analytical skills, attention to detail, a solid understanding of insurance policies and regulations, excellent communication abilities and the ability to make fair and accurate claim assessments.

Interested in recruiting claims analysts in the Philippines?

Our friendly experts can answer any questions you have or provide a free consultation to discuss how offshoring can work for you. We’ll get back to your inquiry within one business day.

Related resources

Outsourcing insurance claims handling processes




The insurance industry’s outsourcing solution


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