Logistics businesses manage time-sensitive shipments, customer communication, documentation, billing, tracking, and large volumes of operational data. As shipment volumes grow, internal teams can become stretched across coordination, customer service, finance, data management, and other tasks that support reliable delivery.

Outsourcing allows logistics businesses to add capacity across both operational and back-office functions. Depending on business needs, outsourced specialists can support shipment tracking, order management, customer service, documentation, billing, data processing, and administrative coordination. These roles can work within existing systems, workflows, and service standards, helping maintain continuity across day-to-day logistics operations.

10,000 +

Career opportunities created

1,000 +

Client success stories

200,000 +

Job-ready candidates

8,000 +

Unique job profiles hired

60 %

Of clients began small and then scaled

Service delivery centres across the Philippines and Colombia

Key benefits of outsourcing in the logistics industry

Offshoring certain operations, such as customer support, data entry or administrative tasks, can lead to cost savings, enabling organizations to invest in technology and process improvements.

Access to a global talent pool allows logistics companies to find skilled professionals and experts in areas such as supply chain management and regulatory compliance.

Offshoring can provide scalability to meet fluctuating demands and peak seasons while maintaining flexibility in operations.

24/7 offshore support can ensure continuous operations and real-time monitoring of shipments, improving responsiveness to customer needs and minimizing delays.

Offshore providers with expertise in international trade and customs regulations can assist in navigating complex compliance requirements, reducing the risk of regulatory issues.

Reduce 
costs

Save up to 70% on employment costs. Get top-notch skills at a fraction of the price.

Foster business
growth

Navigate demand and scale sustainably with the right people dedicated to your business.

Increase
efficiencies

27% of companies outsource to maximize efficiencies.

Access 24/7
support

Get added flexibility, faster work and round-the-clock support.

Customer support

Data entry and documentation

Administrative tasks

Freight brokerage

Route planning and optimization

Inventory management

Procurement and supplier management

Demand forecasting

Customs and regulatory compliance

Freight auditing and billing

Transportation tracking and monitoring

Warehousing and distribution

Supply chain analytics

Third-party logistics (3PL) services

Carrier and vendor management

Testimonials

Stories of successful expansion

“Take advantage of the direct control and freedom to implement processes and the true partnership that MicroSourcing offers.”

“What I love most about partnering with MicroSourcing is it just makes my life easier.”

“What really stood out for us with MicroSourcing was the amount of control we got over staff selection, the IT set up, cybersecurity measures, data protection and the level of support, both in Manila and locally in Australia.”

Consult and design

We start by understanding your goals, workflows and growth plans, then design a delivery framework that fits your business.

We never force-fit roles or structure. Every recommendation is backed by real labor market data, benchmarking and decades of local expertise.

Our team advises on job design, role alignment and market positioning to ensure every plan is practical, compliant and built for long-term success.

Recruit and build

Our talent acquisition and market intelligence teams source professionals with the right skills, experience and cultural fit. Every hire is benchmarked against role requirements, industry standards and long-term scalability.

We also review similar job titles across the market, consulting on role design, compensation and benefits to help you refine scope and expectations.

Enable and operate

All teams, small or big, are equipped with ISO-certified facilities, CATO-powered networks and dedicated HR, IT and operations support. You retain full control of deliverables, while we manage infrastructure management and compliance.

All our service delivery centers are supported by robust business continuity and disaster recovery plans, ensuring minimal disruption and consistent uptime, even during unforeseen events.

From infrastructure redundancy to emergency response protocols, your operations remain stable, compliant and fully supported at all times.

Govern and measure

Regular business reviews ensure transparency and accountability across every engagement.

During these structured conversations, we'll identify improvements to keep our partnership aligned with your goals — ensuring progress and next steps are clear and measurable.

Optimize and scale

As your business grows, we help you expand strategically — adding roles, building new teams or establishing dedicated delivery centers when you’re ready.

Our approach keeps your growth sustainable, data-driven and fully supported across every region.

How we work

How we work

How we work

How we work

How we work

How we work

Logistics
Outsourcing

No hidden costs.
No unforseen risks.
No headcount minimum.

Why is the logistics industry well suited to outsourcing?

Key benefits of outsourcing in the logistics industry