Reduce costs and increase profits without compromise. All while accessing a deeper, wider talent pool.
When your offshore team cares about the outcomes of their work, they’ll work harder and commit to continuous improvement.
Reap the benefits of big-business infrastructure and proven best-practices without all the usual hassle and expenditure.
Its low living costs and first-class education system are just the beginning. See why the Philippines is the best offshoring destination.
When you partner with the strongest provider, you get the best outcome, and no hidden costs or unforeseen risks.
It’s your team. You have full visibility and control, without having to worry about facilities, operations and regulations.
Learn your offshoring options and explore the benefits of Managed Operations over less effective models.
As the largest managed operations offshoring provider in the Philippines, we’ve learned a lot. Here are some tips to ensure your success.
Offshore staffing has a bevy of benefits, not least the potential for up to 70% cost savings.
We make it easy and affordable for businesses to build their own full-time, dedicated teams in the Philippines.
Meet the team behind our successful journey to becoming the largest offshoring provider in the Philippines.
We have 8 locations in purpose-built hubs across the Philippines, giving you the best performance and talent pool possible.
8 state-of-the-art delivery centers, 2 careers centers, 4 prime locations, 21,931 square meters.
Since 2012, our organization has been certified according to ISO 9001 and ISO 27001.
Follow our journey from the very beginning to becoming the premier Managed Operations provider in the Philippines.
Business plays a vital role in addressing social and environmental issues in the Philippines
A creative design agency powered by MicroSourcing, for your graphic design, content writing, motion graphics and WordPress development projects.
Learn how offshoring improves your productivity and helps grow your business.
The comprehensive offshoring primer for business owners and managers.
Hear from some delighted clients, and see our staff and facilities for yourself.
All your questions answered. Even those you hadn’t thought to ask yet.
Deep-dive into the details of offshoring. Research reports, fact sheets & more.
Unlock the full potential of outsourcing with ease and discover the perfect fit for your organization. Our comprehensive range of offshore roles can help streamline your operations and make outsourcing simple.
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View the full list of roles here.
Outsourcing an entire department or division in your business can lead to major efficiency gains. For successful team structures, local market recruitment advice and suggested staff to leader ratios, select one of the common teams that can be easily outsourced to the Philippines below.
Outsourcing is a very versatile strategy suitable for businesses of all shapes and sizes. Below are common industries that have successfully implemented an offshore model. Get local insights relevant to your area of specialization, learn what others have done in your industry and leverage their experience.
In a world where the battle for customers has never been more fiercely contested, it has never been more important for businesses to be in the right place at the right time to engage with them. A lot has been written about the ‘customer journey’ – the various steps a person takes on their path from problem or need to purchase solution and beyond – but it is not enough to simply know where your potential customers are. The key is doing everything possible to be visible during the “window of opportunity” when they are open to being won over.
Companies can no longer rely on discounts or entry-level browse-to-purchase experiences to drive up conversion rates. The modern customer is drawn to brands that care about more than just the sale, those organizations that are invested in conversations and truly engaging with their audiences. Of course, the sale is still the end goal but in the new world of customer engagement marketing, the success stories are those brands that deliver personalized messages and interact with consumers wherever they are.
Having put your business in the right place at the right time to connect with potential consumers, it is equally critical to deliver a great customer experience once there. Just as more than half of customers say they will never do business with a company again if they have just one negative experience, research shows 93% are more likely to become repeat customers if they receive remarkable service.
Outsourcing has proven to be a cost-effective, low-risk tool for improving customer experience, particularly in an environment where people expect 24/7 service, rival businesses are waiting online and under-resourced companies are in danger of disgruntled customers airing their frustrations on social media and as a result impacting the bottom line.
With businesses under growing pressure to manage customer experience and omnichannel strategies, outsourcing such needs to experts delivers benefits such as:
Learn more about how business leaders are using omnichannel to create a personalized shopping experience and increase the chances that browsers become buyers.
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