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eBooks

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Featured eBooks

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  The offshore readiness assessment
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eBook

The offshore readiness assessment

Considering offshoring as a business solution? Are you offshore ready? We’ve created a simple guide to help you assess whether you’re ready to engage with an offshoring provider.

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  Case Study Portfolio – Real Challenges, Our Solutions
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eBook

Case Study Portfolio – Real Challenges, Our Solutions

This eBook showcases 12 real-life examples of businesses who have benefited from outsourcing to emerge stronger than ever.

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  Why finance businesses should consider outsourcing
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eBook

Why finance businesses should consider outsourcing

This eBook takes you through real world outsourcing success stories, what roles you can outsource and why finance businesses should outsource to the Philippines.

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  Top 10 offshore teams to secure business goals
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eBook

Top 10 offshore teams to secure business goals

This eBook details the top 10 teams that you can easily outsource to the Philippines.

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Featured Case Studies

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  Scale operations through adaptable offshore support
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Case Study

Marketing case study: scale operations through adaptable offshore support

Discover how one of the world’s largest online print marketing companies scaled business operations through an adaptable offshore support team here.

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  IT case study: How to deliver around-the-clock technical support with outsourcing
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Case Study

IT case study: How to deliver around-the-clock technical support with outsourcing

Learn how a global software company utilized outsourcing to provide the 24/7 technical support coverage to meet client demand.

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  Insurance case study: Expand service offering and business growth
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Case Study

Insurance case study: Expand service offering and business growth

Discover how a trusted insurance and risk management partner used outsourcing to expand their client’s service offering and foster business growth.

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  Brokerage case study: Build a winning team at an affordable cost
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Case Study

Brokerage case study: Build a winning team at an affordable cost

Step inside an award-winning brokerage firm that has used outsourcing in the Philippines to meet client demand while reducing costs.

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Featured Industry Reports

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  M_ebookT-Construction and Engineering Trend Report
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Industry Reports

2021 construction & engineering trend report

This trend report explores how the Construction and engineering industry is changing in response to COVID-19 and digital transformation.

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  2020 Philippines outsourcing industry report
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Industry Reports

2020 Philippines outsourcing industry report

In this report we explore the future of outsourcing and how it is quickly adapting to the changing business environment.

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Featured Checklists and Templates

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  M_ebook-thumb_Quality Conversations
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Checklists and Templates

Quality conversations framework for call centers

This simple and effective quality conversations framework will help you develop a call center conversation or script.

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  M_thumb_The ultimate social selling checklist
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Checklists and Templates

The ultimate social selling checklist

Nail your social selling strategy and get the basics right with this comprehensive checklist.

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  M_thumb_Business planning template_landscape
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Checklists and Templates

The ultimate business planning template

An easy-to-use template that takes you through how to create the best and all-inclusive plan for your business.

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  5 ways to drive business efficiency in 2021
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Checklists and Templates

5 ways to drive business efficiency in 2021

Check out the 5 business efficiency lessons learned from 2020 to optimize your operations in 2021.

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