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Accounting & Finance
Master accounting surges: a strategic recruitment support guide
Offshoring is a strategic resourcing solution helping accounting functions tackle their recruitment struggles.
DownloadGeneral
The flexibility formula: a practical guide to scaling your business with outsourcing
Do you face the pressing challenges of talent recruitment in a fiercely competitive job market? Are you feeling the weight of economic pressures, demanding swift and effective solutions?
DownloadGeneral
An outsourcing playbook for hard-to-fill-positions
Whether you're a seasoned executive seeking novel approaches or a determined HR professional ready to revolutionize your talent acquisition, this playbook will serve as your playbook for filling hard-to-fill-positions in your organization through outsourcing.
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The outsourcing cost reduction formula
When it comes to cost reduction, outsourcing emerges as a powerful resourcing strategy that can revolutionize your organization's financial health.
DownloadHealthcare
The future of healthcare delivery in the U.S.
In recent years, the U.S. healthcare industry has undergone major changes in the platforms they work with and the way they deliver healthcare. This eBook explores what the future holds for the industry and how can providers stay one step ahead.
DownloadOutsourcing
6 ways outsourcing reduces costs
Discover the key to cutting costs and streamlining your business operations with outsourcing. In this informative eBook, we explore the six essential ways outsourcing can save you money.
DownloadOutsourcing
Outsourcing to innovate: how SMEs can leverage external resources to drive growth
This ebook provides SMEs with guidance on how to leverage outsourcing to drive innovation, increase efficiency and gain a competitive edge, while managing the associated risks and challenges.
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How to build a team with MicroSourcing
Outsourcing offers numerous benefits including reduced costs, increased efficiency and happier customers and staff – but how do you actually build an offshore team?
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Case Study Portfolio – Real Challenges, Our Solutions
This eBook showcases 12 real-life examples of businesses who have benefited from outsourcing to emerge stronger than ever.
DownloadAccounting & Finance
Why finance businesses should consider outsourcing
This eBook takes you through real world outsourcing success stories, what roles you can outsource and why finance businesses should outsource to the Philippines.
DownloadGeneral
Top 10 offshore teams to secure business goals
This eBook details the top 10 teams that you can easily outsource to the Philippines.
DownloadTechnology
Outsourcing: a viable solution for tech businesses
This eBook takes you through real world outsourcing success stories, what roles you can outsource and why tech businesses should outsource to the Philippines.
DownloadGeneral
How Australian businesses use outsourcing to fuel growth
The following eBook draws on recent survey findings from our clients to provide an in-depth review of the drivers and trends in the onshore market.
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Business efficiency: lessons from the pandemic
This eBook explores how you can maximize your business efficiency without having to make a significant investment.
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Everything you need to know about offshoring Part 1
This eBook is part 1 of your one and only guide to offshoring. It discusses outsourcing in depth providing you with all the knowledge you need to set yourself up for offshoring success.
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Everything you need to know about offshoring Part 2
This eBook is part 2 your essential guide to offshoring. It discusses topics such as systems and processes required, how to get started, choosing the right provider and more.
DownloadGeneral
Offshoring customer service
Want to take your customer service to the next level? Find out why you should consider offshoring your customer service and what you can expect when offshoring to the Philippines in this eBook.
DownloadGeneral
Rediscovering the Philippines
The Philippines is the one of the fastest-growing economies in Southeast Asia with companies all over the world perceiving the country as one of the best outsourcing locations in the world.
DownloadeCommerce
Future trends in eCommerce
Staying up-to-day with the latest trends in eCommerce can be a challenging task especially in the current climate, so we’ve narrowed it down to the top 10 trends you should be watching.
DownloadInsurance/Finance
Future trends in the insurance industry
The insurance industry has experienced a huge shift in the usual way of doing business. This eBook details the top seven trends to watch for in the insurance industry.
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Featured Case Studies
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eCommerce
Total Tools and MicroSourcing: fostering eCommerce success
Discover how Connective faced significant offshore challenges in India before forging its invaluable partnership with MicroSourcing in the Philippines.
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MicroSourcing and Connective: offshore excellence
Discover how Connective faced significant offshore challenges in India before forging its invaluable partnership with MicroSourcing in the Philippines.
DownloadTechnology
MicroSourcing’s 15-year partnership with EagleView Technologies
Discover how MicroSourcing's offshore capabilities boosted EagleView Technologies' success in geospatial data and GIS mapping.
DownloadOutsourcing
HungryHungry meets increased client demand during a pandemic
HungryHungry experienced exponential growth and required additional support to meet increased client demand.
DownloadTechnology
Software company increases productivity by 300% and achieves labor cost savings of 86%
A software company looking to expand globally turned to offshoring for a cost-efficient solution to employee onboarding and customer support process documentation.
DownloadInsurance/Finance
Brokerage increases productivity by 34% and reduces costs by 50%
Discover how a national insurance brokerage used offshoring in the Philippines to increase one team’s productivity by 34% in this case study.
DownloadTechnology
SaaS software company reduces labor costs by 70%
Looking to service your clients 24/7 and assure customer success? Download this case study to learn how one of our clients achieved this with the help of an offshore team.
DownloadGeneral
Professional services company increased lead generation by 104%
A market-leading professional services organization was unable to find suitable talent onshore so hired a team offshore to improve efficiencies.
DownloadHealthcare
Medical credentialing company reduces processing times by 27% and costs by 63%
Want to know how to scale your healthcare organization while saving 63% in administration costs? Download this case study to learn how one of our clients achieved this.
DownloadTechnology
Mediaocean achieves 24/7 technical support for clients
Learn how a global software company utilized outsourcing to provide the 24/7 technical support coverage to meet client demand.
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Medical record retrieval service reduces per-unitproduction costs by 40%
Discover how a medical data retrieval company used offshoring to grow to nearly 100 full-time staff allowing them to bid on large contracts at a highly competitive price.
DownloadGeneral
Bondi Sands achieves flexible customer support and social media management success
Bondi Sands needed support managing its customer service queries while also improving its social media presence across various platforms.
DownloadeCommerce
Global retailer transforms operations with strategic offshore staffing
A leading global eyecare retailer partnered with MicroSourcing to cut costs and boost efficiency through strategic offshore staffing.
DownloadeCommerce
Digital print marketing platform improves turnaround times
Discover how one of the world’s largest online print marketing companies scaled business operations through an adaptable offshore support team here.
DownloadInsurance/Finance
Insurance and risk management partner grew client business by 20% in 12 months
Discover how a trusted insurance and risk management partner used outsourcing to expand their client’s service offering and foster business growth.
DownloadInsurance/Finance
Brokerage firm ensures output quality and increases staff satisfaction
Step inside an award-winning brokerage firm that has used outsourcing in the Philippines to meet client demand while reducing costs.
DownloadInsurance/Finance
Payment provider achieves low attrition rates and improves staff morale
Discover how a Canadian payment provider used offshoring to balance costs and staff morale succesfully, all while growing their business.
DownloadEngineering
Engineering group reduces service delivery costs
Find out how one of Australia’s leading engineering groups, through outsourcing, reduced their service delivery costs while maintaining quality and efficiency goals.
DownloadHospitality/Tourism
Oaks Hotels enhances their customer experience with offshore teams
One of our clients experienced exponential growth and improved their business structure as a result of implementing an offshore team. Download this case study to learn more.
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Featured Industry Reports
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General
2024 Workforce Innovation Report
Our Workforce Innovation Report provides insights and strategies to help organizations build a future-ready workforce.
DownloadeCommerce
2024 eCommerce Industry Trend Report
In 2024, the rapid digital transformation sweeping across the eCommerce landscape has businesses scrambling to keep up with evolving customer expectations.
DownloadAccounting & Finance
2024 Australian accounting industry trend report
What's in store for Australian accounting firms in 2024? The key accounting trends to watch out for and more.
DownloadGeneral
2024 Philippines outsourcing industry report
In this report we explore the future of outsourcing and how it is quickly adapting to the changing business environment.
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2023 recruitment industry trend report
Explore insights into the challenges, emerging trends and future of the global recruitment market.
DownloadEngineering
2023 Construction and engineering trend report
An in-depth analysis of the latest trends and developments shaping the construction and engineering industry.
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Featured Checklists and Templates
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General
How to prepare your team for an outsourced hire
After deciding to outsource specific business functions, employing these effective strategies can ensure the success of your offshore-onshore partnership.
DownloadGeneral
6 tips to achieving sustainable outsourcing success checklist
If you are new to outsourcing, this checklist provides 6 tips to achieve sustainable outsourcing success - from putting your outsourcing provide to the test to monitoring performance.
DownloadGeneral
Things to remember when outsourcing
There are a few key things to remember when outsourcing, check them out in our tip sheet here.
DownloadGeneral
The offshore readiness assessment
Considering offshoring as a business solution? Are you offshore ready? We’ve created a simple guide to help you assess whether you’re ready to engage with an offshoring provider.
DownloadGeneral
5 ways to drive business efficiency in 2023
Check out the 5 business efficiency lessons learned from 2022 to optimize your operations in 2023.
DownloadGeneral
Quality conversations framework for call centers
This simple and effective quality conversations framework will help you develop a call center conversation or script.
DownloadGeneral
The ultimate social selling checklist
Nail your social selling strategy and get the basics right with this comprehensive checklist.
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The ultimate business planning template
An easy-to-use template that takes you through how to create the best and all-inclusive plan for your business.
DownloadGeneral
Choosing the right offshoring provider for your business checklist
Every offshore partner is different. So, before you enter into a relationship with one, it’s important that you know exactly what they offer. This checklist will help you find out.
DownloadGeneral
Social media posting plan template
Take your social media posting to the next level by prioritizing and organizing it into a schedule using this free template.
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