INDUSTRY

Hospitality & tourism outsourcing to the Philippines

Hospitality and tourism organizations often deal with fluctuating demand due to seasonal trends requiring effective resource management and marketing strategies.

Meeting ever-evolving customer expectations for personalized experiences and quick service delivery can be demanding in a competitive industry.

Recruiting and retaining skilled staff, especially during peak seasons, can be a persistent struggle, impacting service quality.

Navigating complex and changing regulations related to tourism, safety and health can pose legal and operational challenges for businesses.

Philippine Map
The Philippines can offer support.

Why MicroSourcing?

No hidden costs. No unforeseen risks.
When you partner with the strongest provider, you get the best outcome.
active clients across various industries
600+ active clients across various industries
offshore employees
8,000+ offshore employees
 strategically located offices
12 strategically located offices

Why is the hospitality and tourism industry well suited to outsourcing?

Offshoring back-office functions like reservations, data entry and customer support can lead to cost savings, allowing businesses to allocate resources more efficiently.
Offshore contact centres can provide 24/7 customer support, accommodating different time zones and ensuring quick responses to inquiries.
Offshore teams can offer multilingual support and cultural insights, enhancing the guest experience for international travelers.
Offshore analysts can conduct market research, helping organizations stay informed about industry trends and customer preferences, enabling data-driven decision-making.

What hospitality and tourism services and roles can you outsource with MicroSourcing?

MicroSourcing is the leading outsourcing provider in the Philippines, building full-time, dedicated teams for its clients while taking care of everything on the ground.

  • Customer support and reservations
  • Online travel agency (OTA) management
  • Data entry and back office operations
  • Multilingual concierge services
  • Revenue management
  • Digital marketing and search engine optimization (SEO)
  • Accounting and financial services
  • Market research and data analysis
  • IT support and software development
  • Travel booking platform management

What our clients say

Daniel Hastings

Dan Hastings Chief Financial Officer of Oaks Hotels and Resorts

"... grown exponentially since we moved. We found, in Australia, we were challenged by high turnover because it wasn’t a career path for a lot of people, it was a stepping stone to other roles. Our business was just spinning wheels."
Darren Gunton

Darren Gunton General Manager of Marketing at Total Tools

"We faced challenges - growing sales exponentially and coping with the growth. Yes I'd definitely recommend offshoring with MicroSourcing. It lowers your costs, gives you access to great staff and empowers you to funnel more resources into SEO and SEM."
Daniel Hastings

Dan Hastings Chief Financial Officer of Oaks Hotels and Resorts

"... grown exponentially since we moved. We found, in Australia, we were challenged by high turnover because it wasn’t a career path for a lot of people, it was a stepping stone to other roles. Our business was just spinning wheels."
Darren Gunton

Darren Gunton General Manager of Marketing at Total Tools

"We faced challenges - growing sales exponentially and coping with the growth. Yes I'd definitely recommend offshoring with MicroSourcing. It lowers your costs, gives you access to great staff and empowers you to funnel more resources into SEO and SEM."

How does offshoring with MicroSourcing work?

1
collaborate

Collaborate

We discuss your offshore resourcing requirements
2
recruit

Recruit

We recruit and employ your offshore team
3
Support

Support

We support the operation of your offshore team

Interested in hospitality and tourism outsourcing in the Philippines?

Our friendly experts can answer any questions you have or provide a free consultation to discuss how offshoring can work for you. We’ll get back to your inquiry within one business day.

Related resources

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