Outsource order processing specialists to the Philippines

Improve your order processing capabilities with dedicated Filipino teams.

Facing delays, errors and customer complaints due to order processing system and workflow efficiency issues? Experienced teams in the Philippines are skilled at managing the most crucial order processing tasks, including order entry and verification, order tracking and status updates and inventory management and stock control.

Why MicroSourcing?

No hidden costs. No unforeseen risks.
When you partner with the strongest provider, you get the best outcome.
active clients across various industries
600+ active clients across various industries
offshore employees
8,000+ offshore employees
 strategically located offices
12 strategically located offices

How experienced are our order processing specialists?

Our order processing specialists offer different levels of expertise depending on the support you require.

Junior

1 - 2 years of order processing experience

Accurately input customer orders into the system while ensuring data integrity.
Verify and cross-check order details to identify and address basic discrepancies or errors.
Assist in responding to customer inquiries regarding order status and provide preliminary assistance.

Intermediate

2 - 4 years of order processing experience

Thoroughly review and meticulously process a wide range of customer orders, paying close attention to intricate details.
Collaborate closely with sales and inventory teams to ensure product availability and address potential shortages.
Take charge of handling escalated customer inquiries, employing problem-solving skills to provide timely resolution.

Senior

4+ years of order processing experience

Oversee and optimize the entire order processing workflow, streamlining processes for efficiency and accuracy.
Serve as mentors to junior team members, offering guidance and training to enhance their skills.
Analyze comprehensive order data to identify trends and areas for process improvement, implementing enhancements as needed.

What tools are our order processing specialists trained in?

  • SAP-Logo-2000
  • Oracle E-Business Suite
  • salesforce
  • Microsoft Dynamics
  • Intuit_QuickBooks_logo
  • netsuite
  • Shopify
  • Zendesk
  • Tableau
  • Google Workspace

What our clients say

Daniel Hastings

Dan Hastings Chief Financial Officer of Oaks Hotels and Resorts

"... grown exponentially since we moved. We found, in Australia, we were challenged by high turnover because it wasn’t a career path for a lot of people, it was a stepping stone to other roles. Our business was just spinning wheels."
Daniel Oh

Daniel Oh Group Legal Counsel at Connective

"What really stood out for us with MicroSourcing was the amount of control we got over staff selection, the IT setup, cybersecurity measures, data protection and the level of support, both in Manila and locally in Australia."
Luke Loeffler

Luke Loeffler Senior Director for Operations at EagleView Technologies

"Take advantage of the direct control and freedom to implement processes and the true partnership that MicroSourcing offers."
Darren Gunton

Darren Gunton General Manager of Marketing at Total Tools

"What I love most about partnering with MicroSourcing is it just makes my life easier."

How does offshoring with MicroSourcing work?

1
collaborate

Collaborate

We discuss your offshore resourcing requirements
2
recruit

Recruit

We recruit and employ your offshore team
3
Support

Support

We support the operation of your offshore team

Interested in recruiting order processing specialists in the Philippines?

Our friendly experts can answer any questions you have or provide a free consultation to discuss how offshoring can work for you. We’ll get back to your inquiry within one business day.

Related Resources

5 tips for running onshore and offshore teams in parallel
BLOG

READ MORE >

How to maximise the cost saving benefits of outsourcing
BLOG

READ MORE >

The outsourcing cost reduction formula blog
EBOOK

READ MORE >