Hospitality & tourism outsourcing to the Philippines

Hospitality and tourism organizations often deal with fluctuating demand due to seasonal trends requiring effective resource management and marketing strategies.

Meeting ever-evolving customer expectations for personalized experiences and quick service delivery can be demanding in a competitive industry.

Recruiting and retaining skilled staff, especially during peak seasons, can be a persistent struggle, impacting service quality.

Navigating complex and changing regulations related to tourism, safety and health can pose legal and operational challenges for businesses.

Why MicroSourcing?

No hidden costs. No unforeseen risks.

When you partner with the strongest provider, you get the best outcome.

700+ active clients across various industries

9,000+ offshore employees

13 strategically located offices

Offshoring back-office functions like reservations, data entry and customer support can lead to cost savings, allowing businesses to allocate resources more efficiently.

Offshore contact centres can provide 24/7 customer support, accommodating different time zones and ensuring quick responses to inquiries.

Offshore teams can offer multilingual support and cultural insights, enhancing the guest experience for international travelers.

Offshore analysts can conduct market research, helping organizations stay informed about industry trends and customer preferences, enabling data-driven decision-making.