Total Tools, a leading Australian hardware and tools retailer, decided to hire offshore teams to help tackle operational hurdles and propel the ambitious expansion of their eCommerce business.

"What attracted me to MicroSourcing as an offshore partner was that they were trusted, they had a good reputation, they had the experience and a dedicated team that were of the scale to back up our growth goals."

- Darren Gunton, General Manager Marketing, Total Tools

Not only was Total Tools able to achieve its online sales growth goal of 2,000%, but also increased online conversion rates by 200% and website traffic by 300% across two years.

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