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PH Outsourcing Predicted to Post 13.9% CAGR until 2018

by: Sarah Joson

Monday, July 28, 2014 | Outsourcing News |

Philippine BPO Compound Annual Growth Rate until 2018

One of the highlights in the Research and Markets’ report "Outsourcing Market in the Philippines 2014-2018" is the projected 13.9 percent compound annual growth rate (CAGR) of the Philippine outsourcing market until 2018.

The Philippine outsourcing market is composed of three segments: voice BPO, non-voice BPO, and IT outsourcing and ESO.

It was also found that as the call center segment continues to grow, the country is looking at other outsourcing services to reinforce growth throughout the industry. In addition to that, knowledge-based outsourcing is on the rise while industry-centric outsourcing services depend on communication and industry-specific language.

As for countries, India and the Philippines are cited as having graduates who are skilled in Math and Science.

More and more companies have been observed to outsource HR, and F&A processes to cost-effective outsourcing hubs. The ongoing trends in the global outsourcing market pushed the Philippines to increase revenue margins and focus on processes related to engineering and healthcare.

Industry experts were solicited for inputs on the Outsourcing Market in the Philippines 2014-2018 report. Information included in the report also focuses on the growth of the outsourcing prospects and landscape in the Philippines in the coming years.

The report, the Outsourcing Market in the Philippines 2014-2018, has been prepared based on an in-depth market analysis with inputs from industry experts. The report focuses on the outsourcing market in the Philippine landscape and its growth prospects in the coming years. The report also includes highlights from the key service providers such as Accenture PLC, Convergys Corporation, JP Morgan Chase & Co., and Teleperformance SA.


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