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Strong Support Seen for Davao’s BPO Sector

by: Sarah Joson

Friday, March 7, 2014 | Outsourcing News |

Davao an alternative location for BPO operations in the Philippines

A recently published article at Cushman & Wakefield Philippines, a branch of real estate services company Cushman & Wakefield New York, identified Davao City as an alternative location for business process outsourcing (BPO) operations in the Philippines.

Data from the firm’s research report were based on the Next Wave Cities (NWC) analysis from the Business Process Association of the Philippines two years ago, and the geohazard maps created by the Ateneo de Manila University’s Mapping Philippine Vulnerability to Environmental Disasters plan.

The study indicated that the factors that make Davao City a preferable alternative to BPO locators are its low climate and geophysical risks, its infrastructure that received high scores in the NWC test, and sound business environment.   

According to Ivan C. Cortez, OIC at Davao City Investment Promotion Center (DCIPC), they are expecting more foreign property consultants to begin construction for BPOs and similar organizations in Davao City. The incoming projects will be joining bigger players that are already operating in the area.

Cortez added that apart from traditional services in the global outsourcing market, non-voice processes such as applications and software development, analytics, big data, and mobile are also gaining traction in the services export industry of Davao.


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