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PH BPO Growth Driven by Young Talent, Gov't Support

by: Sarah Joson

Thursday, June 13, 2013 | Outsourcing News |

Philippine Outsourcing Industry Driven by Young Talent

Having a young workforce and strong support from the government reinforces the position of the Philippines as one of the top countries for business process outsourcing (BPO, or IT-BPO) services, according to Information Technology and Business Process Association of the Philippines (IBPAP) Senior Executive Director Gillian Joyce Virata.

Virata said BPO companies consider the Philippines and India in terms of having an educated workforce at competitive rates. Moreover, she noted that they are constantly coordinating with two to three firms every week, proving that the Philippines is an ideal offshore outsourcing destination.

Tholons, a globalization and investment consultancy firm, ranked Manila as the third destination in its top 100 global destinations list. The organization also mentioned the continuous effort of the Philippine IT-BPO industry in maintaining its position in voice-based outsourcing processes while venturing into other offerings such as healthcare information management (HIM)outsourcing , IT outsourcing, software development, game development, and animation.


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