Investment consultancy firm Tholons and the Cebu Investment and Promotions Center (CIPC) recently announced that Cebu City, Philippines has climbed one spot to 8th position in the Top 100 Outsourcing Destinations Report for 2013.
Other local regions included in the list are Manila (3rd), Davao (70), Sta. Rosa, Laguna (84), Iloilo City (93), Bacolod City (94), and Baguio City (99).
Quality and availability of workers are some of the factors that were considered in ranking the outsourcing hubs. Cebu clearly fits the bill with a BPO workforce of 95,000. It likewise produces an average of 24,000 college graduates annually.
However, according to CIPC Managing Director Joel Mari Yu, Cebuís main challenge is to address the skill mismatch of its workforce.