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TESDA to Provide Finishing Courses for Call Center Agents

by: Sarah Joson

Monday, December 26, 2011 | Outsourcing News |

Call Center Agents Philippines

Business process outsourcing (BPO) is one of the revenue generators in the Philippine economy. That is why the government strongly supports the industry. To further improve the country’s pool of Filipino talent, the Technical Education and Skills Development Authority (TESDA) will provide free finishing courses for call center agents (FCCA) as part of the Training-for-Work Scholarship Program (TWSP). 
A total of 2,285 slots will be allotted to college graduates and students who have finished at least four semesters, according to TESDA-Cordillera Regional Director Yolanda Olano. She added that the TWSP is not only exclusive to those who are in Baguio and Benguet area - people from Cordillera may also apply for a grant. 
Of the 2,285 scholarship slots, 500 candidates will be chosen from Baguio City. Baguio-based organizations such as Globaltech, CTEISI, and Informatics College Baguio Inc, are the partner Technical-Vocation Institutions or TVIs of TESDA for this program. Interested college graduates and students can go their city or provincial chief executives for more information.
For those who want to further improve their skills or learn something new to be suitable for other job opportunities, Olano said they could avail of other training programs being offered by TESDA-CAR’s Regional Training Center and TVIs.

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