President Benigno Aquino III said the government will help the Philippine business process outsourcing (BPO) industry for its further growth and to enable it to generate more jobs to Filipinos.
“So you can expect from government, in cooperation with CHED (Commission on Higher Education) and DepEd (Department of Education) and the basic sector that we are gearing all our education towards training the people for the jobs available when they do graduate instead of chasing after jobs that are currently and will no longer be existent by the time they graduate,” he said during the 5th International Contact Center Conference and Expo (ICCCE) 2011 in Pasay City. With government support, the President aims to provide graduates better opportunities to get the type of work that they want.
According to the Contact Center of the Philippines (CCAP), the country’s voice-based sector posted $2.6 billion in revenues in 2006 and about $6.2 billion last year. It is also projected that the call center sector of the country will be able to increase investments and generate more jobs in the next few years.