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US Anti-outsourcing Bill Gains Supporters

by: Sarah Joson

Wednesday, April 18, 2012 | Outsourcing News |

US Law to Penalize Firms that are Outsourcing

According to The Indian Express, the Call Centre and Consumer Protection Act now has a total of 106 lawmakers who are the bill’s co-sponsors.

The anti-outsourcing bill authored by Congressman Tim Bishop aims to monitor US firms that outsource call center work to offshore locations and keep them from getting federal grants and loans. Bishop hopes that the recent increase in the number of the bill’s supporters will push the Committee on Energy and Commerce to hold a hearing on the legislation.  

Bishop noted that the law is specifically for firms which are taking advantage of local taxpayers by taking millions of allotted incentives for the local communities. Aside from keeping US firms with offshore operations to get grants, the act, if signed into a law, will also require call center agents to inform callers in the US their location and give them the option to be transferred to a local agent.


Source:
http://www.itweb.co.za/

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