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RP BPO Fuels Expansion of Fastfood Chains

by: Karen Cayamanda

Friday, July 23, 2010 | Outsourcing News |

The rapid growth of the business process outsourcing (BPO) industry is driving the expansion of fastfood chains in Metro Manila.

CEO and President of Binalot Food Fiesta Rommel Juan said fastfood chains see a 15 percent sales increase particularly in known BPO areas such as Makati, Libis - Eastwood, Sucat, Ortigas, and Alabang. Surge in sales and expansion can also be attributed to the fact that the industry operates 24/7.

BPO industry boosts local economy

“This has boosted the local economy, creating more jobs and business opportunities not only for services catering to the increasing number of BPO workers,” Juan said.

Based on a different report, the country’s BPO industry is on its way to reaching its revenue goal of $9.4 billion for 2010. After six months, the industry had already posted $4.7 billion in revenues.



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