HR outsourcing in the Philippines is one of the earliest and most proven types of outsourcing – and today it makes a lot of sense for organizations to move this business process offshore. If you’re looking to build or grow your team by outsourcing recruitment to the Philippines, here’s what you need to know…


When call centers started in the Philippines over 20 years ago, the pioneers initially relied on recruitment firms to hire the volume requirements and key leadership roles.

As the industry experienced exponential growth, so did the outsourcing recruitment organizations; now there are 851 registered BPO companies according to the Philippine Statistics Office. The current BPO workforce of 1,300,000 is projected to grow at 7% to 9% annually.

With the emerging demand for KPO and ITO, work profiles being recruited have diversified, with clients preferring specific knowledge and expertise from the labor pool. Recruitment organizations recognized the trend and began to improve internal capability to source for more diverse roles in the field of Finance & Accounting, Digital Marketing, Healthcare, Animation & Design, IT services, among others.

Book a Free Consultation

Want a HR professional – or a team of recruitment specialists – in the Philippines?

Recruiting experience

When the Philippine headquarters of global companies (specifically in the BPO, ITO and KPO industries) became centers of excellence in Human Resource processes, demand for outsourced recruitment professionals from junior to senior levels began increasing each year.

Typically, there are 3 levels of recruitment professionals, which also apply to recruitment managers:

  • Junior – A recruitment professional with less than 1 year of relevant experience

  • Intermediate – 1-3 years of relevant experience

  • Senior – 3+ years of relevant experience.

  •  

Recruiting tools

Applicant tracking systems (ATS) are usually internally developed within local businesses, especially since their repository of candidate information needs to be as secure as possible, and compliant with data privacy laws in the Philippines. However, global companies with headquarters in the Philippines, who utilize third-party ATS providers, train local talents to use such platforms. These are the ATS some Filipino recruiters are experienced on:

Taleo
Jobvite
Kenexa
Workday
Cims
Taleo
Jobvite
Kenexa
Workday
Cims

ATS also form part of HR Management Systems (HRMS) that also include onboarding process, training and performance.

A critical part of the recruitment process is sourcing or leads generation, where Filipino recruiters are experienced in utilizing various sources:

Job Portals

Job Portals

Employee Referrals

Employee Referrals

Social Media Channels

Social Media Channels

University Relations

University Relations

Career fairs

Career fairs

Marketing events

Marketing events

Headhunters

Headhunters

Save up to 70% on labor and occupancy costs

Because living costs are so low in the Philippines, labor and occupancy costs are too. We can employ and accommodate fully qualified, very experienced recruitment professionals for your team in the Philippines for up to 70% less than you’d pay in your local employment market. An outsourced recruitment team and HR outsourcing in the Philippines just makes good business sense.

Contact us for salary information

Tips for employing Filipino recruiters

  • You can generally get started with HR outsourcing in the Philippines within 2 months.
  • It takes 6-8 weeks to hire a recruiter in the Philippines.
  • Technical recruiters are more challenging to hire because the talent pool is somewhat smaller, and the asking salaries are higher (and candidates are used to hire-based commissions). As a result, they typically take 8-12 weeks to recruit.
  • Recruitment professionals shy away from short-term or temp employment set-up. They prefer long-term, regular employment.
  • Career progression for recruitment professionals is fast, given the dynamic pace and growth in the BPO, ITO and KPO industries. A recruiter can become a supervisor in less than 2 years, and a supervisor can be a manager in 2 years.
  • A recruitment team catering to around 15-20 HC per month normally includes a recruitment lead (supervisor) and 2 junior to intermediate recruiters.

Frequently Asked Questions

How long does it take to get an offshore HR representative, recruiter or team up and running in the Philippines?

Your outsourced HR representative or recruiter can be up and running in as little as six to eight weeks when you outsource through MicroSourcing. From discussing the requirements and qualifications desired of your HR representative(s) or recruiter(s), to assigning your new team member their very first task, MicroSourcing can help meet your requirements. Keep in mind, if you require a larger team of HR representatives or recruiters, then our talent acquisition team may require additional time for the extra recruitment, training and onboarding needed to establish your qualified, offshore team.

What are the costs of outsourcing to the Philippines?

Outsourcing to the Philippines can result in significant cost savings of up to 70%. Here at MicroSourcing, we offer a monthly fee to help reduce overheads and allow you to focus on scaling and growing your business. Included in the monthly fee is infrastructure, recruitment and training, security, staff benefits and management.

What are the qualifications and skills of a great HR representative or recruiter?

Successful HR representative and recruitment skills include:

  • Experience liaising with hiring managers to develop hiring strategies and profiles
  • Time management and excellent verbal and written communication skills 
  • Keen organization skills to maintain HR records
  • Strong attention to detail and familiarity with hiring platforms and processes.

A higher education degree or certification is completely dependent on company requirements. Some businesses have the resources to train entry-level HR representatives or recruiters in the way they like to recruit. Whilst others, especially for the more executive and senior management roles, prefer an experienced and educated employee who understands the techniques and questions that will find the right fit for more critical roles.

How can I ensure quality when hiring offshore HR representatives or recruiters in the Philippines?

MicroSourcing’s talent acquisition team works just as an in-house recruitment team would. They screen, interview and test candidates to ensure candidates meet the needs and requirements as illustrated in your position descriptions. With over 10 years of experience pioneering a new way of offshoring, MicroSourcing’s expertise is backed by being one of the largest and most experienced offshoring providers in the Philippines - so quality is not a concern.

With a dedicated management team on the ground, working one-on-one with your staff in the Philippines, MicroSourcing has 192+ talented staff in operations who keep the communication between your business and your offshore team streamlined. We also have operational departments that help your employees function efficiently and productively.

Sample recruitment profiles

Recruitment profiles

SKILLS

  • Source applicant pool for several positions, schedule potential candidates for interview, administer recruitment examination and can conduct initial interviews.

RECENT ROLES

  • Recruitment Researcher
  • HR Assistant
recruitment profiles

SKILLS

  • End-to-end Recruitment
  • Benefits Administration
  • Employee Engagement
  • Social Media Marketing
  • Talent Management Software

RECENT ROLES

  • Talent Acquisition Officer
  • HR Senior Associate
  • Guidance Counselor
Recruitment Profiles

SKILLS

  • Handle multiple accounts; specific to technical and non-technical talent segment (Data Analytics, Product Management, Enterprise/IT Enable services, Logistics and Admin Support, Retail Store Operation, Information Security and Data Piracy, and Consumer Business).
  • Breadth of experience across the US with different cultures, quickly adapting to various environments and hiring needs
  • Design, Maintain and Create Job Advertisement using different graphics media applications

RECENT ROLES

  • Manager
  • Recruitment Consultant
  • HR Associate

Want a HR professional – or a team of recruitment specialists – in the Philippines?

Since our inception in 2006, MicroSourcing has become one of the biggest providers of offshoring solutions in the Philippines. With over 4,500 employees, 7 offices and 250 clients, we can help you build a dedicated outsourced recruiting team in the Philippines, regardless of the roles and level of specialization you require. We have more than 1,200 recruitment professionals in our candidate database, and we’ve employed more than 80 recruitment roles since 2006.

Ready to start the process of HR outsourcing to the Philippines? Call +1 888-731-0023 today or send us an email to discuss your company’s recruitment needs. You’ll have your offshore recruiter up and running in as little as 6 weeks.

Additional resources

ISO/IEC 27001:2013 ISO 9001:2015

ISO/IEC 27001:2013
ISO 9001:2015

Peza
HIPAA & PCI DSS compliant

HIPAA & PCI DSS compliant