Outsourcing for Transport, Postal and Warehousing Industries

But again – those who fail to keep up won’t be able to meet customer standards with everything from online tracking to last mile delivery.

Meanwhile, the on-the-ground industry workforce is aging³, and you need resources to invest in attracting new workers, training them, and retaining them. Furthermore, the modern world requires industry employees to possess skills their predecessors didn’t. Not only do you need the money to access the latest systems, but also the people to run and maintain them.

So, while the work is there, it requires agility to pivot according to the latest opportunities and obstacles, an openness to innovation, and a lean, efficient operation in order to invest in future-proofing, manage your outgoings and still turn a profit.

Outsourcing warehouse operations or even just a few of your positions can allow you to acquire the talent you need around technology and greater cost-effectiveness. You can outsource transport and logistics from customer service representatives, purchasing and supply logistics clerks to distribution and procurement managers, sales, and a range of other positions that can be carried out remotely.

That will give you the capacity to grow and take advantage of increased opportunities, while freeing up capital to invest in innovation and technology, and maintain profit margins.

Why is the transport, postal and warehousing industry suited to offshoring?

Fortunately for the transport, postal and warehousing businesses, it’s an industry that’s particularly well suited to offshoring, because:

• Your business structure already allows for communication between staff on the ground and back office support. The location of that support team is irrelevant.
• The industry is now performing many functions around, for example, supply chain management and logistics, finance, customer relations, and many other components of the business using cloud-based software, which is available via any browser. Again, that means the team undertaking those tasks can be anywhere in the world.
• The industry doesn’t keep regular business hours. In fact, it operates 24/7. That makes timezones imaterial. You need people round the clock (and when you outsource warehouse operations to the Philippines, you can afford it).

Outsourcing transport and logistics just makes good business sense.