Outsourcing

    Scaling smart: how outsourcing can support sustainable business growth

    Scaling smart: how outsourcing can support sustainable business growth

    Unlock growth with strategic outsourcing. Check out these expert insights and strategies to scale your business.

    An outsourcing playbook for hard-to-fill-positions

    An outsourcing playbook for hard-to-fill-positions

    Discover effective strategies for tackling challenging hires in our outsourcing playbook for hard-to-fill positions.

    The impact of generative AI on the BPO industry

    The impact of generative AI on the BPO industry

    Learn why outsourcing providers should tread carefully in the rush to embrace generative AI.

    The outsourcing cost reduction formula

    The outsourcing cost reduction formula

    Discover proven strategies, best practices and practical insights to unlock substantial savings through outsourcing.

    The importance of corporate social responsibility at MicroSourcing

    The importance of corporate social responsibility at MicroSourcing

    Discover how MicroSourcing has reinvented its approach to CSR for the better.

    How to outsource customer service in 2023

    How to outsource customer service in 2023

    An outsourced customer service team can help your business achieve its goals in an increasingly digitized, always-on world.

    The complete guide to outsourcing employees

    The complete guide to outsourcing employees

    Learn the answers to the questions businesses ask when stepping into the world of outsourcing.

    BPO market update: a plan for the future

    BPO market update: a plan for the future

    Discover insights into what the future holds for the outsourcing sector from one of the industry’s key players.

    How to maximise the cost saving benefits of outsourcing

    How to maximise the cost saving benefits of outsourcing

    With experts predicting economic hard times, discover how outsourcing can reduce costs and help future-proof your business.

    The ultimate list of outsourcing statistics

    The ultimate list of outsourcing statistics

    Discover the numbers behind the game-changing industry tipped to attract global spending of $731 billion this year alone.

    30 questions to ask your outsourcing provider

    30 questions to ask your outsourcing provider

    Outsourcing is a proven way to reduce costs and increase efficiencies but only if you partner with the right provider.

    Ultimate guide to outsourced data entry services

    Ultimate guide to outsourced data entry services

    Data entry is a valuable task that needs to be treated as a priority for organizations.

    The definitive guide to hiring outsourced employees

    The definitive guide to hiring outsourced employees

    Imagine a one-stop shop for helping businesses decide if hiring outsourced employees is the right move for their situation. Well, this article may..

    8 hidden costs of outsourcing - and how to mitigate them

    8 hidden costs of outsourcing - and how to mitigate them

    Before partnering with an outsourcing provider, it is essential to know there are a few hidden costs that can come as a surprise.

    Why hire offshore virtual assistants?

    Why hire offshore virtual assistants?

    Learn what tasks to outsource to a virtual assistant and what value hiring offshore virtual assistants can bring to your organization in this blog.

    The ultimate collection of HR outsourcing statistics

    The ultimate collection of HR outsourcing statistics

    Discover the HRO statistics that matter and how your business can benefit from investing in human resource outsourcing.

    Outsourcing or subcontracting – what’s best for my organization?

    Outsourcing or subcontracting – what’s best for my organization?

    Business leaders have been won over by the benefits of outsourcing and subcontracting but make no mistake - they are both unique in their own way.

    How to get outsourcing right

    How to get outsourcing right

    Discover the key questions to ask when developing your outsourcing strategy.

    Glossary of key outsourcing terminology and models

    Glossary of key outsourcing terminology and models

    With 70% of businesses saying they outsource to reduce costs, learn more about the different types of outsourcing using our glossary of key..

    How RPO can improve the candidate experience

    How RPO can improve the candidate experience

    Find out why more companies are turning to RPO providers to ensure they get the right people for the right jobs.

    What is IT outsourcing? A guide for businesses considering outsourced IT support

    What is IT outsourcing? A guide for businesses considering outsourced IT support

    In an increasingly competitive world, it has never been more crucial to work smarter and outsourcing IT support is allowing countless companies to do..

    Offshoring companies rise to the challenge during uncertain times

    Offshoring companies rise to the challenge during uncertain times

    In a year of so much uncertainty, one of the few guarantees has been the need for businesses to be more innovative and nimble than ever.

    Future trends that will impact the Philippine outsourcing industry

    Future trends that will impact the Philippine outsourcing industry

    The following blog discusses three key trends that will impact the future of the Philippine outsourcing industry.

    How much can your business really save by offshoring?

    How much can your business really save by offshoring?

    Businesses around the world are facing unprecedented pressure and many are tapping into the strategy of outsourcing to ease the financial load.

    Full-time staff vs contractors: The top 5 reasons you should consider working with a BPO

    Full-time staff vs contractors: The top 5 reasons you should consider working with a BPO

    When outsourcing to an offshore location like the Philippines, there are a few key considerations to note.

    The top 4 benefits of offshoring your technical support

    The top 4 benefits of offshoring your technical support

    The following blog explores the top four benefits of offshoring technical support in your business.

    How to integrate your offshore and onshore teams

    How to integrate your offshore and onshore teams

    Read this blog for three key steps that will ensure your integrating your offshore team into your onshore team effectively.

    5 Departments You Might Consider Outsourcing Other Than Customer Service

    5 Departments You Might Consider Outsourcing Other Than Customer Service

    5 departments to outsource other than customer service

    The evolution in offshore outsourcing

    The evolution in offshore outsourcing

    With the growth in technology and automation, today’s outsourcing centres look very different from years gone by and businesses are reaping the..

    The top 5 benefits of outsourcing

    The top 5 benefits of outsourcing

    The following blog discusses the top 5 business benefits of outsourcing.

    The straightforward guide to back office outsourcing

    The straightforward guide to back office outsourcing

    What is back-office outsourcing and how can a business benefit from it? Find out in this blog.

    Customer Service Outsourcing Directions in 2020 - The Future is Offshore

    Customer Service Outsourcing Directions in 2020 - The Future is Offshore

    The future of customer service outsourcing is bright - and high tech - but don’t be fooled, there’s much more to it than AI and chatbots.

    Could Outsourced Customer Service Be Your Secret Weapon?

    Could Outsourced Customer Service Be Your Secret Weapon?

    Risks come with running an outsourced customer service team. Manage the risks and weigh on the benefits to know if offshore operation fits your..

    Outsourcing fee structures - what you need to know

    Outsourcing fee structures - what you need to know

    Learn about the different types of offshore models, how fee structures work and what you can expect to save by investing in offshore solutions.

    8 reasons the right people for your business are in the Philippines

    8 reasons the right people for your business are in the Philippines

    There are many reasons the Philippines is one of the world’s top-ranking offshoring destinations but it ultimately starts with its people.

    How to Lock in the Full 70% Cost Savings of Offshoring and Maximize Productivity

    How to Lock in the Full 70% Cost Savings of Offshoring and Maximize Productivity

    Choosing the best operations model for your business is half the battle. Understand the risks involved in outsourcing and use them to your advantage

    Should I Try to Offshore By Myself? Or Should I Get an Offshoring Provider to Help?

    Should I Try to Offshore By Myself? Or Should I Get an Offshoring Provider to Help?

    Deep dive into the definition of outsourcing and offshoring to know which model matches your business needs

    10 steps to outsourcing success

    10 steps to outsourcing success

    Discover the 10 key steps to ensuring your outsource journey runs as smoothly as possible in this blog here.

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