Reduce costs and increase profits without compromise. All while accessing a deeper, wider talent pool.
When your offshore team cares about the outcomes of their work, they’ll work harder and commit to continuous improvement.
Reap the benefits of big-business infrastructure and proven best-practices without all the usual hassle and expenditure.
Its low living costs and first-class education system are just the beginning. See why the Philippines is the best offshoring destination.
When you partner with the strongest provider, you get the best outcome, and no hidden costs or unforeseen risks.
It’s your team. You have full visibility and control, without having to worry about facilities, operations and regulations.
Learn your offshoring options and explore the benefits of Managed Operations over less effective models.
As the largest managed operations offshoring provider in the Philippines, we’ve learned a lot. Here are some tips to ensure your success.
Offshore staffing has a bevy of benefits, not least the potential for up to 70% cost savings.
We make it easy and affordable for businesses to build their own full-time, dedicated teams in the Philippines.
Meet the team behind our successful journey to becoming the largest offshoring provider in the Philippines.
We have 8 locations in purpose-built hubs across the Philippines, giving you the best performance and talent pool possible.
8 state-of-the-art delivery centers, 2 careers centers, 4 prime locations, 21,931 square meters.
Since 2012, our organization has been certified according to ISO 9001 and ISO 27001.
Follow our journey from the very beginning to becoming the premier Managed Operations provider in the Philippines.
Business plays a vital role in addressing social and environmental issues in the Philippines
A creative design agency powered by MicroSourcing, for your graphic design, content writing, motion graphics and WordPress development projects.
Learn how offshoring improves your productivity and helps grow your business.
The comprehensive offshoring primer for business owners and managers.
Hear from some delighted clients, and see our staff and facilities for yourself.
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Deep-dive into the details of offshoring. Research reports, fact sheets & more.
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Outsourcing an entire department or division in your business can lead to major efficiency gains. For successful team structures, local market recruitment advice and suggested staff to leader ratios, select one of the common teams that can be easily outsourced to the Philippines below.
Outsourcing is a very versatile strategy suitable for businesses of all shapes and sizes. Below are common industries that have successfully implemented an offshore model. Get local insights relevant to your area of specialization, learn what others have done in your industry and leverage their experience.
When you want to cut costs, improve efficiency and focus more on your core business, offshoring is naturally an attractive option.
But not all countries are equally suitable.
Although cost savings are important, there’s a lot more to successful offshoring than that. You have to consider a range of other issues, including culture, work ethic, economic climate, government support and education levels of the talent pool.
All things considered, the Philippines ticks more boxes than any other offshoring location. Here are nine reasons why...
Naturally, the main reason businesses want to offshore is because the cost of labor in their home country can be prohibitively high. With offshoring, you can scale faster, cut costs and boost profits. If you look at the cost of living in the Philippines, it’s far less than what it costs in Australia, the US or Europe. That means you can pay someone a good wage for much less than you’d need to pay at home - up to 70% less, in fact.
Communication is key when integrating an offshore team - the fewer language barriers, the better. English is an official local language (alongside Tagalog) making the Philippines one of the largest English speaking countries in the world. Fortunately, you’ll find your Filipino team members are easy to talk to. This is due to the fact that Filipinos have many Western culture similarities, their accents are also very similar to that of the US.
Offshoring to a country with good cultural fit helps your onshore and offshore teams communicate effectively, it minimizes potential misunderstandings and helps achieve outcomes faster. While most other top offshoring destinations fall short in this area, the Philippines is an excellent cultural fit for Australian, American, European and Canadian companies.
If you’ve had bad experiences with outsourcing in the past, you might be worried about getting taken advantage of by your remote team. After all, you can’t see them and you’re not physically there to make sure the work is getting done. But that’s not an issue with Filipino offshore teams, especially with good management. Filipinos are renowned for their amazing work ethic and are eager to demonstrate their productivity. They’ll at least match, if not exceed your onshore team’s dedication.
It’s likely that one of the key business functions that’s a real resource drain is customer service - it’s time consuming and often expensive to maintain. But when you offshore to the right destination, that stops being an issue for your business. Filipinos aren’t just amazing at customer service, they genuinely love doing it. Their manner is extremely warm, friendly and empathetic. Combined with their excellent communication skills, they’re great at talking on the phone, managing your online community or running your online chat.
Many popular offshore destinations offer great value for money, but add risk to your business with an unstable local government and economy. However, the Filipino government is stable and the economy is strong, in fact, it’s one of fastest growing economies in Southeast Asia. They welcome foreign investment and actively invest back in their infrastructure and technology to support the outsourcing industry.
A good offshore provider will be able to build a team that can work the same business hours as you, no matter what time zone you’re in. This means you can offer prompt, reliable business-hour customer service and if your offshore team works closely with your onshore team, there’ll be no inconvenient or frustrating delays.
Remote teams and employees need good technology and infrastructure to do their jobs. But this is where so many other offshore destinations fall short. In major Philippine cities, like Manila and Clark, the infrastructure is very similar to major world cities like Atlanta or Austin.
Offshoring isn’t just about saving money. It’s also about harnessing talent you can’t necessarily find in your local market (or on a large scale). The Philippines has a highly educated, diverse talent pool. Hundreds of thousands of university graduates enter the workforce each year. With so many people ready to work, we’ve built a database of 200,000+ screened candidates with training and experience in customer service, finance, HR, design, animation, development, marketing and more areas (and specialties within each of those disciplines).
If you want to keep exploring offshoring in the Philippines, read about why you should offshore to the Philippines and check out our tips to build a successful offshore team.
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