Reduce costs and increase profits without compromise. All while accessing a deeper, wider talent pool.
When your offshore team cares about the outcomes of their work, they’ll work harder and commit to continuous improvement.
Reap the benefits of big-business infrastructure and proven best-practices without all the usual hassle and expenditure.
Its low living costs and first-class education system are just the beginning. See why the Philippines is the best offshoring destination.
When you partner with the strongest provider, you get the best outcome, and no hidden costs or unforeseen risks.
It’s your team. You have full visibility and control, without having to worry about facilities, operations and regulations.
Learn your offshoring options and explore the benefits of Managed Operations over less effective models.
As the largest managed operations offshoring provider in the Philippines, we’ve learned a lot. Here are some tips to ensure your success.
Offshore staffing has a bevy of benefits, not least the potential for up to 70% cost savings.
We make it easy and affordable for businesses to build their own full-time, dedicated teams in the Philippines.
Meet the team behind our successful journey to becoming the largest offshoring provider in the Philippines.
We have 7 CBD locations in purpose-built hubs across the Philippines, giving you the best performance and talent pool possible.
7 state-of-the-art delivery centers, 2 careers centers, 4 prime CBD locations, 21,100 square meters.
Since 2012, our organization has been certified according to ISO 9001 and ISO 27001.
Follow our journey from the very beginning to becoming the premier Managed Operations provider in the Philippines.
Business plays a vital role in addressing social and environmental issues in the Philippines
A creative design agency powered by MicroSourcing, for your graphic design, content writing, motion graphics and WordPress development projects.
Learn how offshoring improves your productivity and helps grow your business.
The comprehensive offshoring primer for business owners and managers.
Hear from some delighted clients, and see our staff and facilities for yourself.
All your questions answered. Even those you hadn’t thought to ask yet.
Deep-dive into the details of offshoring. Research reports, fact sheets & more.
Building a successful offshore team starts with a detailed job description for every role. Below are some of the common positions that can be easily outsourced to the Philippines. We also provide you with local market recruitment advice, detailed job descriptions, common software used and more.
Outsourcing an entire department or division in your business can lead to major efficiency gains. For successful team structures, local market recruitment advice and suggested staff to leader ratios, select one of the common teams that can be easily outsourced to the Philippines below.
Outsourcing is a very versatile strategy suitable for businesses of all shapes and sizes. Below are common industries that have successfully implemented an offshore model. Get local insights relevant to your area of specialization, learn what others have done in your industry and leverage their experience.
Since 2012, our organization has been certified according to ISO 9001 and ISO 27001.
Running an effective HR department involves a lot of admin work. Usually, more than a business owner or manager has time to handle, alone.
As a way to increase productivity, many modern companies are beginning to outsource or offshore these functions. When offshored, they’re handled by experienced HR professionals, located in another country.
Getting these tasks off your plate gives you breathing room, so you and your onshore team can focus on core aims and delivering a better service. The end result: you remain competitive in the global market, but your staff are still taken care of, your business is HR-compliant, and payroll is handled efficiently and accurately.
While these are pretty attractive benefits, they’re not the only ones. Read on for more ‘plus points’, as well as a few pitfalls to avoid (and tips for avoiding them).
Employment law is always changing. Not remaining compliant when labor or tax laws alter could land a company in very hot (and very expensive) water.
Businesses that outsource will have their service provider’s HR legal experts at their disposal. These trained professionals are hired to make sure that, where HR functions are concerned, the business’ policies and processes remain within the law. This can cover:
Perhaps the biggest benefit when it comes to HR and legals is the protection offered during disputes between organizations and employees.
When an employee sues a company, brings a case of wrongful termination or makes complaints about discrimination, your outsourced HR team can support the business and guide them towards the best outcome possible.
A motivated workforce, is a happy workforce. And part of an individual employee’s motivation can come from goal-setting and the opportunity to have regular performance reviews.
Conducting reviews every three, six or 12 months is time consuming. But because employee training and development is a central function of HR, when you have an offshore HR team, this can all be delegated.
Not only does this free up managerial time, but once all interviews and reviews are completed, the HR team provides feedback to management, identifying business employee wins and offering ideas on where improvements could be made.
Everyone loves job perks. Whether it’s health and dental insurance, a great retirement plan, discounted gym memberships, or industry training and career progression — offering attractive incentives will encourage top talent to join your company, and keep existing staff happy and cared for.
Good offshore HR providers typically have ready-made benefit programs that they’re very used to running. And because they do it all the time (for other clients too), they benefit from economies of scale, and can secure much more affordable deals with suppliers (e.g. gyms) than your internal HR department could.
In fact, some small business owners say the employee benefit packages they offer as a result of outsourcing their HR is the joker in their pack when competing with Fortune 500 companies.
Some businesses are hesitant to outsource their HR because they fear being at arm’s length from the HR function will lead to difficulties accessing employee information when they need it. But the fact is, so long as you engage a reputable supplier, the opposite is true. Because they’re HR specialists, and they do it day in and day out, they have strict procedures and tried and tested processes for ensuring availability of information. It’s critical to their business continuity. Usually they handle this with cloud technologies. This not only helps with storage (no need for lots of filing cabinets), but also makes it easier to access your employee’s profile at the touch of a button.
Last, but not least, is the confidence of knowing someone will always be on hand supporting your HR functions.
Unless you’re a very large organization, your HR department is probably small. It may even be just a single HR manager. This is fine, until said HR manager takes a holiday. Or is off with flu on payroll days and no one else in the office knows how to do it.
Outsourcing HR eliminates that risk, because there’s a much larger team behind you, so assistance is always available.
When you’ve spent money and time building up a business, and you’re used to managing the majority of it yourself, handing over some or all responsibilities to an external team can seem scary. Feeling this way is natural. But outsourcing for the purpose of scaling is common business practice. And the HR outsourcing sector is one of the most established.
Minimize concerns about your offshore HR handover by finding a HR provider that will work closely with you throughout the transition. This will help you see how they perform in the role and create that trust you need to let them take it over completely.
When your outsourcing provider supports multiple clients and works offsite, it’s easy to feel you have less managerial control. Or that your employees will feel neglected because they don’t see their HR representatives around the office every day.
This sort of disconnect is definitely possible, but a good HR provider will ensure there’s consistent contact between management, employees and the offshore team. It can be as simple as scheduling regular meetings to discuss expectations and resolve any potential queries between the onshore and offshore team, before they become problems.
Unfortunately, there is an ugly side to outsourcing. A small minority of providers add unexpected charges when invoicing business clients. You may see this referred to as “non-disclosure charges”. A provider might add a non-disclosure charge because they hope to pocket the extra from local tax breaks or rewards.
Carefully researching an offshoring provider before partnering with them will help you avoid being stung by non-disclosure charges. Look for a provider that’s well established and can provide evidence of their performance.
Outsourcing your business HR functions will give you and your managerial staff more time to focus on core business goals, while ensuring you’re able to offer the best employee care and benefits for attracting new talent and progressing the careers of your existing staff.
The key to successfully offshoring your HR function is choosing a service provider that’s right for you — one that lets you be as hands-on or as hands-off as you’d like to be. Take the time to work this out and you’ll avoid the pitfalls while reaping the benefits.
As you can see, the pros of outsourcing your HR department far outweigh the cons. Another benefit of outsourcing your HR department is increased efficiency and quality. You can read more on this here.
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