Reduce costs and increase profits without compromise. All while accessing a deeper, wider talent pool.
When your offshore team cares about the outcomes of their work, they’ll work harder and commit to continuous improvement.
Reap the benefits of big-business infrastructure and proven best-practices without all the usual hassle and expenditure.
Its low living costs and first-class education system are just the beginning. See why the Philippines is the best offshoring destination.
When you partner with the strongest provider, you get the best outcome, and no hidden costs or unforeseen risks.
It’s your team. You have full visibility and control, without having to worry about facilities, operations and regulations.
Learn your offshoring options and explore the benefits of Managed Operations over less effective models.
As the largest managed operations offshoring provider in the Philippines, we’ve learned a lot. Here are some tips to ensure your success.
Offshore staffing has a bevy of benefits, not least the potential for up to 70% cost savings.
We make it easy and affordable for businesses to build their own full-time, dedicated teams in the Philippines.
Meet the team behind our successful journey to becoming the largest offshoring provider in the Philippines.
We have 8 locations in purpose-built hubs across the Philippines, giving you the best performance and talent pool possible.
8 state-of-the-art delivery centers, 2 careers centers, 4 prime locations, 21,931 square meters.
Since 2012, our organization has been certified according to ISO 9001 and ISO 27001.
Follow our journey from the very beginning to becoming the premier Managed Operations provider in the Philippines.
Business plays a vital role in addressing social and environmental issues in the Philippines
A creative design agency powered by MicroSourcing, for your graphic design, content writing, motion graphics and WordPress development projects.
Learn how offshoring improves your productivity and helps grow your business.
The comprehensive offshoring primer for business owners and managers.
Hear from some delighted clients, and see our staff and facilities for yourself.
All your questions answered. Even those you hadn’t thought to ask yet.
Deep-dive into the details of offshoring. Research reports, fact sheets & more.
Unlock the full potential of outsourcing with ease and discover the perfect fit for your organization. Our comprehensive range of offshore roles can help streamline your operations and make outsourcing simple.
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Outsourcing an entire department or division in your business can lead to major efficiency gains. For successful team structures, local market recruitment advice and suggested staff to leader ratios, select one of the common teams that can be easily outsourced to the Philippines below.
Outsourcing is a very versatile strategy suitable for businesses of all shapes and sizes. Below are common industries that have successfully implemented an offshore model. Get local insights relevant to your area of specialization, learn what others have done in your industry and leverage their experience.
As we entered a new year and a new decade at the start of 2020, eCommerce trends were relatively easy to predict and comment upon. But then the entire world and economy was turned on its head. In saying that, you might be surprised to learn that many predictions in the online retail world remain very relevant. In fact, analysts from Bank of America Merrill Lynch expect that throughout the world’s economy, we’ll generally see accelerated macro trends that would have otherwise taken years to play out.
According to Statistica, the global online market in 2019 equalled $3.5 trillion and 14% of the entire retail spend. In 2020, expectations topped $4.2 trillion and 16% of global retail sales. However in Australia alone, a recent Australia Post report has found that eCommerce sales grew by 80% year-on-year in the 8 weeks following the WHO pandemic declaration for COVID-19.
Let’s further explore the impact of COVID-19 on the eCommerce industry...
eCommerce trends which appeared on the horizon a few years ago, are now coming to the fore in 2020 and beyond. These trends provide online retailers with an insight as to where they should be focusing their planning and investment. And with the COVID-19 challenges already faced by retailers at the start of 2020, business owners are going to have to plan and use their resources effectively if they wish to remain at the forefront of the industry.
COVID-19 is likely to be an ongoing part of life into the future, and in the meantime millions of consumers are creating and reinforcing new online buying behaviors and habits. So far, there’s been a 129% year-over-year growth in US and Canadian eCommerce orders as of April 21 and an impressive 146% growth in all online retail orders.
Even after restrictions were lifted, many shoppers have been reluctant to return to shops, at least until a vaccine is available. In fact, in the UK, 40% of those who returned to shopping found the experience less enjoyable compared to pre-COVID.
As a result, eCommerce retailers need to strategically plan for ways in which they can compete for consumer dollars. From mobile shopping and voice commerce to artificial intelligence, augmented reality and omni-channel management, there are a number of areas that should be considered for investment. While it may seem difficult to prioritize investment, it’s also worth investigating cost effective offshore outsourcing solutions for either the development of these features or other operational tasks that can then free up available budget and local resources.
For more detail on the changing face of eCommerce, current and upcoming trends and how to future-proof your eCommerce business, downloading the following eBook.
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