Reduce costs and increase profits without compromise. All while accessing a deeper, wider talent pool.
When your offshore team cares about the outcomes of their work, they’ll work harder and commit to continuous improvement.
Reap the benefits of big-business infrastructure and proven best-practices without all the usual hassle and expenditure.
Its low living costs and first-class education system are just the beginning. See why the Philippines is the best offshoring destination.
When you partner with the strongest provider, you get the best outcome, and no hidden costs or unforeseen risks.
It’s your team. You have full visibility and control, without having to worry about facilities, operations and regulations.
Learn your offshoring options and explore the benefits of Managed Operations over less effective models.
As the largest managed operations offshoring provider in the Philippines, we’ve learned a lot. Here are some tips to ensure your success.
Offshore staffing has a bevy of benefits, not least the potential for up to 70% cost savings.
We make it easy and affordable for businesses to build their own full-time, dedicated teams in the Philippines.
Meet the team behind our successful journey to becoming the largest offshoring provider in the Philippines.
We have 7 CBD locations in purpose-built hubs across the Philippines, giving you the best performance and talent pool possible.
7 state-of-the-art delivery centers, 2 careers centers, 4 prime CBD locations, 21,100 square meters.
Since 2012, our organization has been certified according to ISO 9001 and ISO 27001.
Follow our journey from the very beginning to becoming the premier Managed Operations provider in the Philippines.
Business plays a vital role in addressing social and environmental issues in the Philippines
A creative design agency powered by MicroSourcing, for your graphic design, content writing, motion graphics and WordPress development projects.
Learn how offshoring improves your productivity and helps grow your business.
The comprehensive offshoring primer for business owners and managers.
Hear from some delighted clients, and see our staff and facilities for yourself.
All your questions answered. Even those you hadn’t thought to ask yet.
Deep-dive into the details of offshoring. Research reports, fact sheets & more.
Building a successful offshore team starts with a detailed job description for every role. Below are some of the common positions that can be easily outsourced to the Philippines. We also provide you with local market recruitment advice, detailed job descriptions, common software used and more.
Outsourcing an entire department or division in your business can lead to major efficiency gains. For successful team structures, local market recruitment advice and suggested staff to leader ratios, select one of the common teams that can be easily outsourced to the Philippines below.
Outsourcing is a very versatile strategy suitable for businesses of all shapes and sizes. Below are common industries that have successfully implemented an offshore model. Get local insights relevant to your area of specialization, learn what others have done in your industry and leverage their experience.
Since 2012, our organization has been certified according to ISO 9001 and ISO 27001.
Poorly managed resources can lead to many risks which can indirectly impact a business’ revenue and growth - and ultimately reputation.
As a result, modern businesses are seeking smarter resourcing strategies that will alleviate these risks allowing them to scale and grow in their industry.
A popular resourcing option is back office outsourcing.
Back office outsourcing is the process of hiring an offshore team member to complete the behind-the-scenes tasks that don’t require client/customer interaction.
These non client-facing tasks are often crucial for the success of any business and can be easily overlooked and considered less of a value add. This is how poorly managed resourcing usually begins. Administrative tasks get piled up to the point at which it becomes overwhelming, impacting how effectively an organisation operates.
Staying on top of back office tasks ensures business efficiency - a key component that drives business success.
Despite the myths around outsourcing, sending these administrative related tasks offshore can have major benefits in regards to quality of output.
By outsourcing back office tasks, existing onshore teams will have the capacity to better their quality of work - focusing their time primarily on client-facing tasks. As a result, customer experience will improve, leading to benefits such as, positive word of mouth, better retention rates and increased client acquisition.
Other benefits of back office outsourcing are:However, these tasks will vary depending on the industry you are in.
The Philippines is one of the fastest growing economies in Southeast Asia with over 1.2million employees working in the BPO sector. Aside from their profound English speaking skills, the country also has a 97% literacy rate with hundreds of thousands of university graduates every year.
Filipino staff also have a tendency of being loyal and honest - they take pride in their work and are known for being extremely hard workers.
Outsourcing the tasks that aren’t favoured in onshore teams and outsourcing them to an offshore employee with these tendencies will ultimately lead to an increase in staff happiness amongst local teams - another great benefit of back office outsourcing.
We have a web page dedicated to this topic, you can visit it here.
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