Reduce costs and increase profits without compromise. All while accessing a deeper, wider talent pool.
When your offshore team cares about the outcomes of their work, they’ll work harder and commit to continuous improvement.
Reap the benefits of big-business infrastructure and proven best-practices without all the usual hassle and expenditure.
Its low living costs and first-class education system are just the beginning. See why the Philippines is the best offshoring destination.
When you partner with the strongest provider, you get the best outcome, and no hidden costs or unforeseen risks.
It’s your team. You have full visibility and control, without having to worry about facilities, operations and regulations.
Learn your offshoring options and explore the benefits of Managed Operations over less effective models.
As the largest managed operations offshoring provider in the Philippines, we’ve learned a lot. Here are some tips to ensure your success.
Offshore staffing has a bevy of benefits, not least the potential for up to 70% cost savings.
We make it easy and affordable for businesses to build their own full-time, dedicated teams in the Philippines.
Meet the team behind our successful journey to becoming the largest offshoring provider in the Philippines.
We have 8 locations in purpose-built hubs across the Philippines, giving you the best performance and talent pool possible.
8 state-of-the-art delivery centers, 2 careers centers, 4 prime locations, 21,931 square meters.
Since 2012, our organization has been certified according to ISO 9001 and ISO 27001.
Follow our journey from the very beginning to becoming the premier Managed Operations provider in the Philippines.
Business plays a vital role in addressing social and environmental issues in the Philippines
A creative design agency powered by MicroSourcing, for your graphic design, content writing, motion graphics and WordPress development projects.
Learn how offshoring improves your productivity and helps grow your business.
The comprehensive offshoring primer for business owners and managers.
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Deep-dive into the details of offshoring. Research reports, fact sheets & more.
Unlock the full potential of outsourcing with ease and discover the perfect fit for your organization. Our comprehensive range of offshore roles can help streamline your operations and make outsourcing simple.
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Outsourcing an entire department or division in your business can lead to major efficiency gains. For successful team structures, local market recruitment advice and suggested staff to leader ratios, select one of the common teams that can be easily outsourced to the Philippines below.
Outsourcing is a very versatile strategy suitable for businesses of all shapes and sizes. Below are common industries that have successfully implemented an offshore model. Get local insights relevant to your area of specialization, learn what others have done in your industry and leverage their experience.
When it comes to sectors feeling the strain of financial pressure, spare a thought for the men and women charged with overseeing our healthcare services. As life expectancy climbs and demand for treatment of chronic diseases and illnesses continues to soar, hospital executives have known for a long time that their cost structures have become unsustainable. A 2018 survey found the average hospital needed to reduce its costs by 24% by 2022 just to break even, with the flow of income from governments, patients and health insurance providers not enough to meet the shortfall.
And the concerning thing? These studies were conducted before the world had even heard of COVID-19.
While the global pandemic has taken a devastating human toll, it is also proving to be a financial nightmare for an already stretched healthcare system. Respected management consultant McKinsey & Co has reported the U.S. health system is incurring about $5.3 billion in direct cost for every million people that seek treatment for COVID-19. Then there are the additional layers of delayed or indirect impact, which the firm says could cost the U.S. health system $125 billion to $200 billion each year.
With global healthcare spending projected to reach more than $10 trillion by 2022, the challenges facing the industry are immense. The battle for the healthcare dollar has never been more fierce as non-traditional players enter the market. Antiquated technology systems also continue to be a drain on resources, with one report saying they result in U.S. hospitals absorbing at least $8.3 billion each year.
The expectations of patients are changing too. Consumers want the capacity to book appointments and make inquiries outside office hours, while greater access to information and choice is creating an environment where they demand more when it comes to service delivery and cost. Labor costs are also increasing, not to mention digital innovation creating a need to recruit healthcare staff that possess skill sets in areas such as medical billing, data management, bookings and compliance.
In addition to these challenges, nearly 69% of organizations are having difficulty sourcing and retaining skilled talent thanks to the current global talent shortage, resulting in about U.S. $8.5 trillion in unrealized annual revenues. With the pandemic pushing global unemployment over the 200 million mark, it would be fair to assume that employers might ‘have their pick’ from a large pool of quality, skilled workers who were impacted by sudden employment losses or financial turmoil during this time. However, there is research to suggest that applicants are now in control, wanting more value-based benefits from potential employers rather than just financial gain. Considering alternative resourcing strategies, like outsourcing or offshoring for healthcare organizations, is a way to open up access to a global pool of quality talent while reducing employment costs by up to 70% in the process.
It is no surprise to learn hospitals are turning to top healthcare outsourcing companies to reduce costs and maintain excellent patient care. Despite being one of the biggest industries in the world, healthcare has until recently lagged behind others in its adoption of outsourcing but, like so many business leaders before them, hospital executives are realizing the positive impacts of outsourcing are too great to ignore.
For proof, look no further than the Black Book survey of leaders from 545 hospitals and inpatient organizations that found 90% were considering outsourcing clinical and non-clinical functions to achieve cost effectiveness and succeed in value-based care models. And while most share a common motivation for doing so, there are various reasons why healthcare outsourcing appeals to the modern hospital executive.
Outsourcing hubs such as the Philippines can offer hospitals access to quality candidates to fill various roles across the healthcare spectrum, allowing medical professionals to focus more time on providing care for their patients. For further insights, here are examples of roles which can be easily outsourced in the healthcare sector:
From humble beginnings, there is little doubt that attitudes towards outsourcing in the hospital sector have shifted. The aforementioned Black Book survey found that barely 2% of hospital and inpatient leaders believe outsourcing is an “unthinkable option” because of the expected reaction of staff, physicians and the community. The benefits of easing the load on busy in-house staff and allowing them more time to focus on their primary role – patient care - are simply too great to ignore.
The global pandemic has highlighted the financial, operational and safety challenges that have impacted the healthcare industry for decades. With more change on the way, learn about the top trends that have been accelerated due to COVID-19.
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