Reduce costs and increase profits without compromise. All while accessing a deeper, wider talent pool.
When your offshore team cares about the outcomes of their work, they’ll work harder and commit to continuous improvement.
Reap the benefits of big-business infrastructure and proven best-practices without all the usual hassle and expenditure.
Its low living costs and first-class education system are just the beginning. See why the Philippines is the best offshoring destination.
When you partner with the strongest provider, you get the best outcome, and no hidden costs or unforeseen risks.
It’s your team. You have full visibility and control, without having to worry about facilities, operations and regulations.
Learn your offshoring options and explore the benefits of Managed Operations over less effective models.
As the largest managed operations offshoring provider in the Philippines, we’ve learned a lot. Here are some tips to ensure your success.
Offshore staffing has a bevy of benefits, not least the potential for up to 70% cost savings.
We make it easy and affordable for businesses to build their own full-time, dedicated teams in the Philippines.
Meet the team behind our successful journey to becoming the largest offshoring provider in the Philippines.
We have 7 CBD locations in purpose-built hubs across the Philippines, giving you the best performance and talent pool possible.
7 state-of-the-art delivery centers, 2 careers centers, 5 prime CBD locations, 21,100 square meters.
Since 2012, our organization has been certified according to ISO 9001 and ISO 27001.
Follow our journey from the very beginning to becoming the premier Managed Operations provider in the Philippines.
Business plays a vital role in addressing social and environmental issues in the Philippines
A creative design agency powered by MicroSourcing, for your graphic design, content writing, motion graphics and WordPress development projects.
Learn how offshoring improves your productivity and helps grow your business.
The comprehensive offshoring primer for business owners and managers.
Hear from some delighted clients, and see our staff and facilities for yourself.
All your questions answered. Even those you hadn’t thought to ask yet.
Deep-dive into the details of offshoring. Research reports, fact sheets & more.
Building a successful offshore team starts with a detailed job description for every role. Below are some of the common positions that can be easily outsourced to the Philippines. We also provide you with local market recruitment advice, detailed job descriptions, common software used and more.
Outsourcing an entire department or division in your business can lead to major efficiency gains. For successful team structures, local market recruitment advice and suggested staff to leader ratios, select one of the common teams that can be easily outsourced to the Philippines below.
Outsourcing is a very versatile strategy suitable for businesses of all shapes and sizes. Below are common industries that have successfully implemented an offshore model. Get local insights relevant to your area of specialization, learn what others have done in your industry and leverage their experience.
Since 2012, our organization has been certified according to ISO 9001 and ISO 27001.
The Philippines has fast become a popular offshoring destination, and for good reason - its customer service culture is unbeatable. But before delving into the makings of this culture, here’s a snapshot of the population from an employment perspective:
Customer-service excellence is not a new phenomenon in the Philippines. Many factors, including ingrained cultural aspects as well as more recent interactions, have helped create a strong service industry that rivals onshore counterparts. These factors include:
Hospitality plays an important part in the Philippines’ economy, so its strong customer-centric focus is an entrenched part of the culture. Multinational American and Australian companies have also invested in customer service personnel and training there for years, helping create a highly-skilled pool of talent to choose from.
In addition to their focus on customer service, Filipinos are known for their loyalty and honesty, as well as for holding themselves accountable for their work. They also tend to stay with their employers longer than the average American or Australian employee.
Pakikisama, in its most basic form, means getting along with others. Direct commands are not common in Filipino culture, as they try their best to avoid offending others. Much like the idea of bayanihan (community spirit), pakikisama works off the idea of community and a united goal. This mentality isn’t only beneficial in the workplace - it also bodes well when talking with customers.
The Philippines is politically very stable, with a government that understands the value of foreign investment and encourages it, with proactive infrastructure investment. Thanks to the government’s support, outsourcing is one of the country’s biggest growth sectors.
Filipinos value the employment and economic benefits that offshoring offers, so they work hard to please their clients. In fact, it is so prized that incentives are offered to help nurture the industry.
The Philippines is making a big impact on the offshoring industry. Not only is it setting higher standards for other offshoring locations to meet, it’s also helping local companies perform at the top of their game.
The Philippines is making a big impact on the offshoring industry. Not only is it setting higher standards for other offshoring locations to meet, it’s also helping local companies perform at the top of their game.
More businesses than ever are choosing the Philippines as their offshore destination. To find out what the top nine benefits of outsourcing to the Philippines are, read this blog.
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