Reduce costs and increase profits without compromise. All while accessing a deeper, wider talent pool.
When your offshore team cares about the outcomes of their work, they’ll work harder and commit to continuous improvement.
Reap the benefits of big-business infrastructure and proven best-practices without all the usual hassle and expenditure.
Its low living costs and first-class education system are just the beginning. See why the Philippines is the best offshoring destination.
When you partner with the strongest provider, you get the best outcome, and no hidden costs or unforeseen risks.
It’s your team. You have full visibility and control, without having to worry about facilities, operations and regulations.
Learn your offshoring options and explore the benefits of Managed Operations over less effective models.
As the largest managed operations offshoring provider in the Philippines, we’ve learned a lot. Here are some tips to ensure your success.
Offshore staffing has a bevy of benefits, not least the potential for up to 70% cost savings.
We make it easy and affordable for businesses to build their own full-time, dedicated teams in the Philippines.
Meet the team behind our successful journey to becoming the largest offshoring provider in the Philippines.
We have 8 locations in purpose-built hubs across the Philippines, giving you the best performance and talent pool possible.
8 state-of-the-art delivery centers, 2 careers centers, 4 prime locations, 21,931 square meters.
Since 2012, our organization has been certified according to ISO 9001 and ISO 27001.
Follow our journey from the very beginning to becoming the premier Managed Operations provider in the Philippines.
Business plays a vital role in addressing social and environmental issues in the Philippines
A creative design agency powered by MicroSourcing, for your graphic design, content writing, motion graphics and WordPress development projects.
Learn how offshoring improves your productivity and helps grow your business.
The comprehensive offshoring primer for business owners and managers.
Hear from some delighted clients, and see our staff and facilities for yourself.
All your questions answered. Even those you hadn’t thought to ask yet.
Deep-dive into the details of offshoring. Research reports, fact sheets & more.
Unlock the full potential of outsourcing with ease and discover the perfect fit for your organization. Our comprehensive range of offshore roles can help streamline your operations and make outsourcing simple.
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View the full list of roles here.
Outsourcing an entire department or division in your business can lead to major efficiency gains. For successful team structures, local market recruitment advice and suggested staff to leader ratios, select one of the common teams that can be easily outsourced to the Philippines below.
Outsourcing is a very versatile strategy suitable for businesses of all shapes and sizes. Below are common industries that have successfully implemented an offshore model. Get local insights relevant to your area of specialization, learn what others have done in your industry and leverage their experience.
Disruption to businesses and economies caused by COVID-19 has posed huge challenges to business continuity. Even the most robust business plan is likely to need tweaking to ensure survival in a post-crisis world. Businesses must consider what the future may look like and think about what lessons can be taken from the pandemic to prepare for the ‘new normal’.
On a positive note, the health crisis has opened up possibilities for competitive reinvention and differentiation. Business leaders should focus efforts on determining the opportunities and risks that the new environment offers their industry and organization. There is scope to accelerate operational transformation, developing new business models, and connecting more closely with customers.
Here are four things to consider when planning for 2021.
Most businesses are unlikely to return to the same working and customer service practices they enjoyed only a year ago. Instead, there is an enormous opportunity for organizations to capitalize on the cultural and behavioral shifts that COVID-19 introduced so they can carry across into a post-COVID world. Businesses that can reinvent themselves and their operating models and create new sources of advantage will be well positioned for the new normal that awaits.
This might mean things like developing omnichannel business models that combine digital and face-to-face offerings to meet both health regulations and changing consumer demands. Embracing new modes of operation - such as remote working and connecting with colleagues via video-conferencing platforms and digital collaboration tools - will save costs, increase employee satisfaction, and reduce carbon footprints.
Businesses may also need to introduce greater agility and flexibility into their supply chain so that they can switch to new suppliers if required. It may even be necessary to change plans or remove products that no longer make sense.
This crisis also offers an opportunity to build organizational resilience by identifying and resolving any existing weaknesses in business and operating models. In doing so, businesses will be better prepared for any future challenges or crises.
As the future remains uncertain in the absence of a COVID-19 vaccine, it’s imperative to build flexibility into business and operating models. Business leaders must consider what possible scenarios might continue to unfold as a result of the crisis, assess their potential impact on business performance, and adjust budgets and business plans accordingly. Scenario planning enables organizations to see the bigger picture and make decisions about how much stock to hold and how to balance inventory cost versus the cost of failing to satisfy customers.
Economic upheaval is cyclical in nature, so plan how your business and your workforce will withstand the ebbs and flows. Continual monitoring of the situation will be required, and strategies may need to be adjusted as things change.
Organizations that had already embarked on digital transformation before COVID-19 struck are adapting to the crisis more comfortably than others. Their business models and working processes allow them to pivot more rapidly to a new way of working and accelerate changes already underway. The capacity for new technologies to enable businesses to emerge stronger and better positioned for the post-COVID world is clear.
At a minimum, businesses should rethink the way their employees collaborate with each other and with customers – within the office, regionally, and globally. Investing in digital collaboration tools and cloud-based office technology will not only help your business adapt to the new normal, but it will also ensure your teams are better equipped to work remotely in future times of crisis. Further digital transformation plans should be centered on simplification of the customer experience, according to a report from PwC.
The World Economic Forum notes that this period is an opportunity for business leaders to explore how they can make greater use of technology to augment people to achieve productivity gains, improve employees’ working lives, deliver better products and services to customers, and help drive higher economic growth.
The global pandemic has forced businesses to reassess almost every aspect of how they work - from adopting new technologies, to changing the way everyone interacts, to allowing employees to work from home. Many of these changes are here to stay, even post-crisis. It is important to ensure that employees have the right skills and a willingness to embrace these changes. This will entail undertaking a detailed assessment of the new skills and competencies required, and supporting your workforce by ensuring your upskilling program reflects individual needs, aspirations, and job demands.
If you’d like to explore another way to help move your business beyond the pandemic, download our eBook, Everything you need to know about offshoring Part 1.
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