Reduce costs and increase profits without compromise. All while accessing a deeper, wider talent pool.
When your offshore team cares about the outcomes of their work, they’ll work harder and commit to continuous improvement.
Reap the benefits of big-business infrastructure and proven best-practices without all the usual hassle and expenditure.
Its low living costs and first-class education system are just the beginning. See why the Philippines is the best offshoring destination.
When you partner with the strongest provider, you get the best outcome, and no hidden costs or unforeseen risks.
It’s your team. You have full visibility and control, without having to worry about facilities, operations and regulations.
Learn your offshoring options and explore the benefits of Managed Operations over less effective models.
As the largest managed operations offshoring provider in the Philippines, we’ve learned a lot. Here are some tips to ensure your success.
Offshore staffing has a bevy of benefits, not least the potential for up to 70% cost savings.
We make it easy and affordable for businesses to build their own full-time, dedicated teams in the Philippines.
Meet the team behind our successful journey to becoming the largest offshoring provider in the Philippines.
We have 7 CBD locations in purpose-built hubs across the Philippines, giving you the best performance and talent pool possible.
7 state-of-the-art delivery centers, 2 careers centers, 4 prime CBD locations, 21,100 square meters.
Since 2012, our organization has been certified according to ISO 9001 and ISO 27001.
Follow our journey from the very beginning to becoming the premier Managed Operations provider in the Philippines.
Business plays a vital role in addressing social and environmental issues in the Philippines
A creative design agency powered by MicroSourcing, for your graphic design, content writing, motion graphics and WordPress development projects.
Learn how offshoring improves your productivity and helps grow your business.
The comprehensive offshoring primer for business owners and managers.
Hear from some delighted clients, and see our staff and facilities for yourself.
All your questions answered. Even those you hadn’t thought to ask yet.
Deep-dive into the details of offshoring. Research reports, fact sheets & more.
Building a successful offshore team starts with a detailed job description for every role. Below are some of the common positions that can be easily outsourced to the Philippines. We also provide you with local market recruitment advice, detailed job descriptions, common software used and more.
Outsourcing an entire department or division in your business can lead to major efficiency gains. For successful team structures, local market recruitment advice and suggested staff to leader ratios, select one of the common teams that can be easily outsourced to the Philippines below.
Outsourcing is a very versatile strategy suitable for businesses of all shapes and sizes. Below are common industries that have successfully implemented an offshore model. Get local insights relevant to your area of specialization, learn what others have done in your industry and leverage their experience.
Since 2012, our organization has been certified according to ISO 9001 and ISO 27001.
Growing your accounting firm can be quite a challenging task.
Firstly, despite so much automation in the industry, such as:
… there are still a relatively high number of labor intensive tasks that occur on a daily basis within any firm. And when you consider that the average accountant’s starting salary is around $60k, manual data entry of a client’s shoebox full of receipts is probably not the most cost effective use of your accountants’ time.
And secondly, new clients are hard to come by. Individuals only ever think of their accountant at tax time, and when so many leave their returns to the last minute, they’re left with little time to really consider if they want to make a move. And as for business owners - they’re only likely to be looking for a new accountant when they’re really unhappy with the service they’re receiving (and may be suspecting they’re paying too much tax). Of course, new individuals and businesses are an obvious growth area but it’s a relatively small percentage of the overall market.
So, in order to grow your accounting firm, let’s look at a couple of ways to address the issues that might be holding you back.
No matter how automated the process, your staff are still involved with a stack of time consuming tasks. That’s assuming you can find graduate accountants who are willing to do the hard yards. We’ve spoken with many firms who indicate that graduates aren’t as happy as previous generations in learning the ropes from the bottom up and doing basic tasks such as data entry and reconciliations.
But there’s no reason you need to be restricted by your local market in fulfilling this work. Qualified accountants in places like the Philippines are available to complete all your basic accounting work. And you’ll save up to 70% on the cost of employing someone locally. There’s no need to expand your physical office either. Not only are you freeing up yours and your staff’s time for more valuable work, you’re also achieving savings that can be better invested elsewhere in your business.
According to a study by Chartered Accountants Australia New Zealand, the rate of outsourcing professional services, including legal, accounting, management consulting and public relations, grew at an annual rate of 13% between 2000 and 2014 (A$4.4 billion worth of service imports in 2014), so you’re certainly not alone in considering this option.
If we think beyond the work taking place within your firm, back to the tasks being performed by bookkeepers or your clients - how many times do you need to reformat, recode or redo the accounts just so that you can begin working with it? Again, offshoring solutions, give you a way to own and control the entire bookkeeping process, saving you time at the pointy end of the accounting process. And with such cost effective labour options available, you can pass on some of these savings to your clients to entice them across the line, while still invoicing maximum fees for more involved work.
Now that you’re making savings in your business processes and resourcing, where would you like to invest it? Yes, even accountants need to consider marketing if you’re going to succeed in attracting new clients. And it needs to be more than just shopfront signage. Ideally you should invest in a strong website build that is designed to incorporate basic search engine optimisation (SEO) requirements. It’s also worth trialling search engine marketing (SEM) such as Google Ads and have at least a basic social media presence with a few relevant posts a week. Again, the implementation of many of these tasks are ideal for an offshore team of staff if you want to continue reducing your costs.
Now that you have systems in place to manage your accounting firms basic tasks, it’s time to really give your customers the added value they’re looking for.
A 2018 National Australia Bank report into the state of the Australian accounting industry found that most SMEs turn to accounting firms as their trusted advisor, more than to any other professional service. What’s more, one in five SMEs would like more assistance from accountants with their business strategy.
Chances are, personalised service and being able to talk one-on-one with you, is part of the reason your client left their previous accountant. They’re looking for strategic direction in their business and in their tax affairs, not just an accountant who will tick the compliance boxes. The more you can offer business advisory services, the more value you’re adding to your clients’ situation and therefore, the more value they are willing to pay you.
Many accountants are now broadening the services they offer to give clients a ‘one stop shop’ solution for their financial needs. It’s the perfect way to grow your business, whether you’re bringing in new business partners or extending your own skills, you now have the time and resources to look at areas such as:
Once you have a streamlined business model with offshore resourcing, you can start to look at growing your business through acquisitions. Small books are always available to purchase and often have high net worth clients that you can really add value to. You can even look at acquiring accounting firms in other regions. Pay particular attention to their current wage costs and also whether they are knocking back potential clients due to a lack of capacity. Many accountants who are at this stage, are ready to pass the baton on to a new principal.
When it comes to growing and scaling your accounting firm, it’s about more than just gaining new clients - it’s about finding new and more streamlined ways in which to do the traditional tasks that all accountants need to do.
If you’d like to know more about how outsourcing can add value to your accounting firm, download our whitepaper on how businesses just like yours are fueling their growth through outsourcing.
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