Reduce costs and increase profits without compromise. All while accessing a deeper, wider talent pool.
When your offshore team cares about the outcomes of their work, they’ll work harder and commit to continuous improvement.
Reap the benefits of big-business infrastructure and proven best-practices without all the usual hassle and expenditure.
Its low living costs and first-class education system are just the beginning. See why the Philippines is the best offshoring destination.
When you partner with the strongest provider, you get the best outcome, and no hidden costs or unforeseen risks.
It’s your team. You have full visibility and control, without having to worry about facilities, operations and regulations.
Learn your offshoring options and explore the benefits of Managed Operations over less effective models.
As the largest managed operations offshoring provider in the Philippines, we’ve learned a lot. Here are some tips to ensure your success.
Offshore staffing has a bevy of benefits, not least the potential for up to 70% cost savings.
We make it easy and affordable for businesses to build their own full-time, dedicated teams in the Philippines.
Meet the team behind our successful journey to becoming the largest offshoring provider in the Philippines.
We have 11 locations in purpose-built hubs across the Philippines, giving you the best performance and talent pool possible.
11 state-of-the-art delivery centers, 2 careers centers, 4 prime locations, 21,931 square meters.
Since 2012, our organization has been certified according to ISO 9001 and ISO 27001.
Follow our journey from the very beginning to becoming the premier Managed Operations provider in the Philippines.
Business plays a vital role in addressing social and environmental issues in the Philippines
A creative design agency powered by MicroSourcing, for your graphic design, content writing, motion graphics and WordPress development projects.
Learn how offshoring improves your productivity and helps grow your business.
The comprehensive offshoring primer for business owners and managers.
Hear from some delighted clients, and see our staff and facilities for yourself.
All your questions answered. Even those you hadn’t thought to ask yet.
Deep-dive into the details of offshoring. Research reports, fact sheets & more.
Unlock the full potential of outsourcing with ease and discover the perfect fit for your organization. Our comprehensive range of offshore roles can help streamline your operations and make outsourcing simple.
Can't find what you're looking for? View the full list of roles here.
Outsourcing an entire department or division in your business can lead to major efficiency gains. For successful team structures, local market recruitment advice and suggested staff to leader ratios, select one of the common teams that can be easily outsourced to the Philippines below.
Outsourcing is a very versatile strategy suitable for businesses of all shapes and sizes. Below are common industries that have successfully implemented an offshore model. Get local insights relevant to your area of specialization, learn what others have done in your industry and leverage their experience.
To build a thriving business, you need to find the best balance between efficiency, productivity, quality, costs and profit. And given that labor is the second-biggest cost for most Western businesses, it’s no surprise that it’s one of the first costs they consider cutting.
Enter offshoring. Over the past decade, countries like the Philippines have become popular offshoring destinations for American, Australian, Canadian and European businesses. Thanks to significantly lower living costs, labor costs are up to 70% lower than at home.
Plus when you build a high quality offshore team, you don’t just reduce costs, you also improve efficiency and quality, further adding to your long-term bottom line.
So what’s the best way to offshore? Every business asks this question at the outset and, invariably, they find themselves considering the DIY model. “We’ll just set up a company in the Philippines and employ some people. How hard can it be?”
The answer? Very hard. That’s not to say impossible, but you should definitely consider the pros and cons, and all the other offshoring models, before jumping in.
DIY offshoring is when you incorporate a company in another country and set it up to run as an offshore division of your existing business. In a nutshell, you have 100% control. You set up the facilities, staff, security, infrastructure – everything.
On paper, this model can look like it delivers big on costing very little. But with 100% control comes 100% responsibility. The DIY model takes a lot longer to set up than the alternatives, it’s a lot more hands-on, and has many more hidden costs.
Unless you have solid experience working in and with the country you’re considering setting up in (including a good understanding of the labor laws), this model might not be right for your business. On the other hand, if you’re a larger business with lots of resources (think time and money) to invest in setting up an offshore team, this model could work for you.
But before you say yay or nay, there are three other models to choose from: project based outsourcing, BPO (traditional outsourcing) and managed operations models.
Let’s look at these in more detail.
BPO is what comes to mind for most people when they think of offshoring, as many use the terms interchangeably. BPO means you pay an overseas company to handle everything to do with your offshore team, including their work practices, service quality, deliverables, productivity and so on.
It’s generally more expensive than other models and quality takes a nosedive. One of the reasons for this is that the offshore team isn’t integrated into your company’s culture and brand.
If quality isn’t your priority and you need an offshore team stat, this model could suit your business.
This model involves having a partner in the offshore location to set up an overseas division of your company. Think of it as the happy medium between the DIY and the BPO models. Your offshoring partner handles the facilities, IT, infrastructure, recruitment and HR, while you handle quality and productivity.
Essentially, managed operations allow you to focus on your core business while ensuring you still retain the control to help your offshore team become integrated into your company culture and your business as a whole. It gives you and your onshore team the opportunity to focus on your core priorities, while your offshoring partner takes care of the operational and admin side of things.
Managed operations is the most versatile model, as it suits small businesses who want to scale, and it also suits larger organizations that need to improve efficiency and quality. Because it’s easy to scale up and down, it’s also an ideal model to test the offshoring waters.
In this model you pay an offshore freelancer to complete a project for your business. It’s worth noting that they are a gun for hire – they are not dedicated solely to your business.
There are also some additional considerations to keep front of mind - the main one being reliability. If your freelancer is in an area with questionable weather conditions or poor infrastructure, do they have a backup generator for potential power outages? Can you be assured that they have the resources to handle the project - is their computer fast and secure enough? Also, how fast and reliable is their internet connection.
If these questions are left unchecked, there’ is the chance that a project’s deadline can be blown out of the water and quality can go downhill. Those desired costs savings can also get eaten away by an ever-moving deadline or the need to backtrack to get a more reliable resource onboard.
All things considered, this model is good for one-off projects where you need a niche skill-set, and is best suited to start-ups and small businesses with a limited budget. While this model can be cheap, as well as easy to find people, you do find you get what you pay for.
There are some best practices that will help you get the most out of your chosen offshoring model. These include:
When it comes down to it, every offshoring model has its own pros and cons, but committing to the right one for your business could be the best decision you’ve ever made.
For a more indepth explanation of these four models, check out this page.
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