Reduce costs and increase profits without compromise. All while accessing a deeper, wider talent pool.
When your offshore team cares about the outcomes of their work, they’ll work harder and commit to continuous improvement.
Reap the benefits of big-business infrastructure and proven best-practices without all the usual hassle and expenditure.
Its low living costs and first-class education system are just the beginning. See why the Philippines is the best offshoring destination.
When you partner with the strongest provider, you get the best outcome, and no hidden costs or unforeseen risks.
It’s your team. You have full visibility and control, without having to worry about facilities, operations and regulations.
Learn your offshoring options and explore the benefits of Managed Operations over less effective models.
As the largest managed operations offshoring provider in the Philippines, we’ve learned a lot. Here are some tips to ensure your success.
Offshore staffing has a bevy of benefits, not least the potential for up to 70% cost savings.
We make it easy and affordable for businesses to build their own full-time, dedicated teams in the Philippines.
Meet the team behind our successful journey to becoming the largest offshoring provider in the Philippines.
We have 7 CBD locations in purpose-built hubs across the Philippines, giving you the best performance and talent pool possible.
7 state-of-the-art delivery centers, 2 careers centers, 4 prime CBD locations, 21,100 square meters.
Since 2012, our organization has been certified according to ISO 9001 and ISO 27001.
Follow our journey from the very beginning to becoming the premier Managed Operations provider in the Philippines.
Business plays a vital role in addressing social and environmental issues in the Philippines
A creative design agency powered by MicroSourcing, for your graphic design, content writing, motion graphics and WordPress development projects.
Learn how offshoring improves your productivity and helps grow your business.
The comprehensive offshoring primer for business owners and managers.
Hear from some delighted clients, and see our staff and facilities for yourself.
All your questions answered. Even those you hadn’t thought to ask yet.
Deep-dive into the details of offshoring. Research reports, fact sheets & more.
Building a successful offshore team starts with a detailed job description for every role. Below are some of the common positions that can be easily outsourced to the Philippines. We also provide you with local market recruitment advice, detailed job descriptions, common software used and more.
Outsourcing an entire department or division in your business can lead to major efficiency gains. For successful team structures, local market recruitment advice and suggested staff to leader ratios, select one of the common teams that can be easily outsourced to the Philippines below.
Outsourcing is a very versatile strategy suitable for businesses of all shapes and sizes. Below are common industries that have successfully implemented an offshore model. Get local insights relevant to your area of specialization, learn what others have done in your industry and leverage their experience.
Since 2012, our organization has been certified according to ISO 9001 and ISO 27001.
Traditional outsourcing is a thing of the past - no longer is it reserved for large companies or call centres. Outsourcing has transformed into a much more versatile resourcing strategy that is suitable for businesses of all shapes and sizes.
When people think about outsourcing, they tend to visualise rows and rows of people wearing headsets in a call centre. And while this may have been the case when outsourcing was first introduced, it’s definitely not the reality of modern outsourcing. With great tech and modern office spaces, offshore teams are working in almost identical environments as onshore teams.
Outsourcing can be implemented across a range of different business functions, creating significant opportunities for many businesses to improve their margins and grow sustainably. Outsourcing other areas of your business can lead to many benefits such as:
Here are five departments that we see commonly outsourced that are often not initially considered by those new to outsourcing to the Philippines.
More often than not do people only think of customer service roles when they think of outsourcing. However, general admin roles are outsourced more than people realise. And here’s why.
A built up, backlogged admin department can be detrimental to the efficiency of your entire operations. The myriad and high volume tasks that are associated with an admin role often require an immense amount of resources. Add that to the fact that hiring staff locally is expensive and you can begin to see how outsourcing can benefit. Not to mention the fact that admin roles usually involved a lot of repetitive, process driven tasks - the tasks that are the easiest to outsource.
Many executive assistants would appreciate offshore support but perceive the strategy to be expensive, which is not the case at all. Outsourcing can help you save up to 70% on employment costs and can help reduce labour costs by up to 25%.
The following table provides you with examples of what tech/IT roles you can easily outsource in your business.
Roles | Examples of tasks we see outsourced |
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In order for your sales staff to successfully convert leads into clients, it’s important that they aren’t weighed down by day-to-day tasks. By providing your sales team with offshore support, you’re allowing them to focus on generating new business leads as well as nurturing and building client relationships - the tasks that make a real difference to your bottom line.
The following table provides you with examples of what roles you can outsource in your business.
Roles | Examples of tasks we see outsourced |
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Finding local specialized talent for any tech/IT department can be challenging and often expensive. By outsourcing areas of your tech/IT department, you gain access to one of the largest talent pools in the word - and for a fraction of the price.
Offshore staff can support your tech/IT department from customer facing roles right through to technical development roles. The following table provides you with examples of what tech/IT roles you can easily outsource in your business.
Roles | Examples of tasks we see outsourced |
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More often than not, local finance teams lose focus on what’s important due to the large volume of admin that is associated with their role. Ensuring your local staff don’t get bogged down by these large volumes of admin is key to business success. You can also access highly skilled accountants offshore that can offer specialized support in other areas of your business. By providing your local team with offshore support, you’re freeing up time in their schedule allowing them to focus on developing more strategic projects for your business.
The following table provides you with examples of what roles you can outsource in your business.
Roles | Examples of tasks we see outsourced |
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Failing your marketing strategy can be detrimental to the success of your business. An ineffective marketing team means less inbound leads, less work for your sales team which in turn, impacts your overall revenue.
Outsourcing areas of your marketing department means you have access to many specialists that can enhance your marketing strategy to ensure you meet your business objectives, whether that be, increased web traffic, increased number of leads, improved online presence or overall business growth.
The following table provides you with examples of the types of marketing roles you can outsource in your business.
Roles | Examples of tasks we see outsourced |
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Businesses around the world are utilizing outsourcing to fuel growth across a variety of departments. To find out how Australian businesses are improving their performance with outsourcing, download this whitepaper.
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