Reduce costs and increase profits without compromise. All while accessing a deeper, wider talent pool.
When your offshore team cares about the outcomes of their work, they’ll work harder and commit to continuous improvement.
Reap the benefits of big-business infrastructure and proven best-practices without all the usual hassle and expenditure.
Its low living costs and first-class education system are just the beginning. See why the Philippines is the best offshoring destination.
When you partner with the strongest provider, you get the best outcome, and no hidden costs or unforeseen risks.
It’s your team. You have full visibility and control, without having to worry about facilities, operations and regulations.
Learn your offshoring options and explore the benefits of Managed Operations over less effective models.
As the largest managed operations offshoring provider in the Philippines, we’ve learned a lot. Here are some tips to ensure your success.
Offshore staffing has a bevy of benefits, not least the potential for up to 70% cost savings.
We make it easy and affordable for businesses to build their own full-time, dedicated teams in the Philippines.
Meet the team behind our successful journey to becoming the largest offshoring provider in the Philippines.
We have 11 locations in purpose-built hubs across the Philippines, giving you the best performance and talent pool possible.
11 state-of-the-art delivery centers, 2 careers centers, 4 prime locations, 21,931 square meters.
Since 2012, our organization has been certified according to ISO 9001 and ISO 27001.
Follow our journey from the very beginning to becoming the premier Managed Operations provider in the Philippines.
Business plays a vital role in addressing social and environmental issues in the Philippines
A creative design agency powered by MicroSourcing, for your graphic design, content writing, motion graphics and WordPress development projects.
Learn how offshoring improves your productivity and helps grow your business.
The comprehensive offshoring primer for business owners and managers.
Hear from some delighted clients, and see our staff and facilities for yourself.
All your questions answered. Even those you hadn’t thought to ask yet.
Deep-dive into the details of offshoring. Research reports, fact sheets & more.
Unlock the full potential of outsourcing with ease and discover the perfect fit for your organization. Our comprehensive range of offshore roles can help streamline your operations and make outsourcing simple.
Can't find what you're looking for? View the full list of roles here.
Outsourcing an entire department or division in your business can lead to major efficiency gains. For successful team structures, local market recruitment advice and suggested staff to leader ratios, select one of the common teams that can be easily outsourced to the Philippines below.
Outsourcing is a very versatile strategy suitable for businesses of all shapes and sizes. Below are common industries that have successfully implemented an offshore model. Get local insights relevant to your area of specialization, learn what others have done in your industry and leverage their experience.
For an industry that has been on the rise for several decades, outsourcing shows no signs of slowing down. Valued at $187 billion in 2018, the outsourcing market is expected to reach almost $315 billion by 2025 as companies are increasingly drawn to its ability to reduce costs, increase efficiencies and boost productivity. Even organizations that have traditionally shied away from looking offshore for business support have started to glance outside their borders for workforce options as a range of events combine to create unprecedented pressures.
From the global impact of the COVID-19 pandemic and war in Ukraine to the economic pressures of rising inflation and supply chain issues, the second half of 2022 is shaping as a tumultuous period for many companies. The old saying about needing to ‘work smarter, not harder’ will become a common refrain in boardrooms as executives do their best to balance the books in an increasingly fraught environment. Frighteningly, that is without even mentioning arguably the greatest threat to the workplace landscape – the global labor shortage.
Studies have shown there will be an estimated shortage of 85 million workers around the world by 2030 but the here-and-now is equally concerning. In the United States alone, there are nearly 11 million job vacancies in 2022 but only 6.5 million workers listed as unemployed. It is not just a crisis restricted to the US, with European employers battling to fill more than 1.2 million vacant jobs in the early months of 2022 and Australia recording nearly 400,000 job vacancies.
As the labor market continues to tighten, it is little wonder more organizations are turning to outsourcing providers to complement in-house staff, recruit specialists or receive much-needed assistance with managing repetitive and time-consuming tasks. Countless articles have been written about the benefits of outsourcing and there is no doubt that working with the right provider at the right time can deliver a significant return on investment.
This article is different though. In the expected mad scramble to join the outsourcing revolution, it aims to highlight the need for organizations to be aware there are often overlooked costs amid the many benefits. Don’t get us wrong – the pros outweigh the cons but decision-makers should be fully informed before making the decision to sign on with or retain an outsourcing partner. While many providers may choose not to bring such financial risks out into the open, the best outsourcing partnerships are just that – partnerships built on mutual respect and with both organizations invested in each other’s success.
That being the case, here are eight examples of hidden costs in outsourcing that companies should look out for as they can result in significant savings when reduced or eliminated.
Having outlined several potential disadvantages of outsourcing, it is now time to state the obvious - there is much more upside to be found in looking offshore than not. The ability to tap into labor and infrastructure cost savings of up to 70% is enough of a reward, without even factoring in the impact it can have on productivity and efficiency. Like any business decision, it is simply a matter of not rushing into an agreement and instead taking the time to research both outsourcing models and providers. Being aware of these eight hidden costs of outsourcing is a great starting point and making a serious effort to reduce or eliminate their impact can lead to valuable savings and, ultimately, greater profits.
Outsourcing can be a complex industry, hence why executives appreciate simple and definitive insights. Discover five ways outsourcing saves money, where such savings can be directed, another five benefits and how to nurture a successful outsourced team. This is also a handy resource for determining how much your business can save by outsourcing.
Business growth and efficiency improvement hints and tips delivered direct to your inbox.
In the late 1700s, American statesman Benjamin Franklin uttered the immortal line that nothing was certain in life except death and taxes. More than..
It will come as no surprise for anyone who knows me that I am truly excited about what the next year will deliver for the Business Process..
Organizations of all sizes are always looking for cost-saving measures but every now and then it becomes a necessity rather than a bonus. Such is the..