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Rediscovering the Philippines

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The Philippines is the one of the fastest-growing economies in Southeast Asia with companies all over the world viewing the country to be one of the best outsourcing locations in the world.

MicroSourcing Employees

Why the Philippines

The Philippines was one of the largest economies in Asia in the 1950s and 60s. Unfortunately, the decades that followed saw a slowdown in economic progress. The Philippines is now making a huge comeback on the world stage.

  • The Philippines has become one of the world largest business processes outsourcing destinations with over 1.2 million Filipinos working in the outsourcing sector. By 2028, IBPAP estimates that there will be roughly 2.5 million people working in outsourcing.
  • The Philippine economy is one of the fastest-growing economies in Southeast Asia with an 8.3% GDP growth in the first quarter of 2022.
  • The Philippines is one of the top English speaking countries in the world. Filipinos are fluent in English due to the fact that it’s a primary language taught in schools and spoken in government.
  • The Filipinos are known for their warmth, hospitality, and generosity of spirit. The Philippines is culturally diverse, thanks to centuries of Asian, Spanish and American influences. This has made the Filipino people very open and easy to work with - they are social, friendly, motivated, hard working and are highly customer-focused.
  • A large part of the Philippine labor force works overseas and these workers typically come back to the Philippines after a few years. This means that a large part of the workforce has overseas experience and may have acquired foreign language skills beyond English.
  • Salary levels are roughly 30% of what they are in most Western countries. This means that your company could easily accomplish cost savings of up to 70% on employee costs alone. The cost of living and the cost of doing business are roughly 50% lower.
  • The Philippines is located in the heart of Southeast Asia. This makes it the perfect base of operations for foreign companies targeting the large Southeast Asian markets with their products or services.
  • The Philippines is a terrific tourist destination with pristine beaches and exotic wildlife. Combined with the warmth and hospitality of its people, this makes the Philippines a top destination for expats, businesses and tourists.
  • The Philippines has made tremendous progress in terms of the quality and reliability of its infrastructure. Businesses can operate effectively and expats can enjoy a very high quality of life in Manila, Clark, Cebu and other cities.
  • The Philippines has excellent universities and a very young population. This means that hundreds of thousands of highly motivated students graduate yearly with college degrees on par with international education standards.
  • The Philippines is economically stable with government policies which support socio-economic progress, counter corruption and bureaucracy.
  • The legal, financial, and government systems of the Philippines are based on those of the United States. This means that most professionals are accustomed to Western ways of doing business. It also makes it easy for Western companies to work with Filipino accountants, lawyers and other professionals.
  • The Philippines received its first investment grade credit rating from both S&P and Fitch in 2013. This rating was reaffirmed in 2022, with a prediction that it will remain on a growth trajectory. The Philippines is expecting a tremendous increase in direct foreign investment as a result of these improved credit ratings.
Official name National languages Currency Labor force Top universities
Republic of the Philippines English, Filipino Philippine Peso 47 million University of the Philippines Ateneo de Manila University De La Salle University University of Santo Tomas
Geography Population GDP Literacy rate
Archipelago of 7,640 islands 113 million $394.1B (2021) 97.95%

Commonly outsourced roles

Throughout the years, MicroSourcing has gained considerable experience across a wide range of industries.
Here are some of the most common:

Customer service
  • Email communications
  • Chat support
  • CRM management
  • Account management
  • Payment processing
  • Invoice reconciliation
  • Billing.
Data entry
  • Data management and maintenance
  • Data extraction
  • Administration
  • Invoice management
  • Quality control
  • Reporting.
Sales support
  • Appointment setting
  • Outbound calling and telecommunications
  • Lead management
  • Business development.
Creative processors
  • Graphic design
  • Multimedia
  • Web design
  • Animating
  • Game design.
Technical support
  • Call-logging and troubleshooting
  • System management and improvement
  • Endpoint management and maintenance
  • IT support.
Financial processors
  • Bookkeeping
  • Accounts receivable
  • Accounts payable
  • Reporting
  • Budget management
  • Reconciliation
  • Banking
  • BAS preparation.
Healthcare management
  • Medical coding
  • Medical transcriptionists
  • Claim management.
Digital marketing
  • Social media
  • SEO/SEM
  • PPC
  • Email marketing
  • Lead generation
  • Analytic reporting
  • CRM maintenance
  • Ad hoc tasks.
A home to many

A home to many

The Philippines may seem like an undiscovered frontier, but, the reality is that big multinational corporations discovered the potential of the Philippines decades ago. Companies like Accenture, IBM, Citibank and numerous others have large-scale operations in the Philippines and employ thousands of Filipinos.

MicroSourcing’s mission is to make it easy and affordable for foreign companies of any size to start their own operations in the Philippines. It’s time to discover the opportunities the Philippines can offer your business.

Want to build a dedicated team in the Philippines?

Get in contact today, and we’ll get back to your inquiry within one business day.