![Bondi sands](https://www.microsourcing.com/hs-fs/hubfs/MicroSourcing/ebooks/2023/bondi-sands-achieves-flexible-customer-support-social-media-management-success/c0ec8801-c5e0-4223-ae6a-877671b0f380.png?width=200&height=200&name=c0ec8801-c5e0-4223-ae6a-877671b0f380.png)
Bondi Sands needed support managing its customer service queries while also improving its social media presence across various platforms.
The key was to find a flexible solution that could be adjusted to meet peak and non-peak periods of demand.
MicroSourcing’s offshore solutions now ensure that customers are well looked after, 24 hours a day, without placing extra pressure on their local team - no matter the platform.
Download today to find the exact outsourcing model implemented.