Job roles

Outsource order processing specialists

How it works

Improve your order processing capabilities.

Facing delays, errors and customer complaints due to order processing system and workflow efficiency issues? Our teams are skilled at managing the most crucial order processing tasks, including order entry and verification, order tracking and status updates and inventory management and stock control.

Why MicroSourcing?

No hidden costs. No unforeseen risks.
When you partner with the strongest provider, you get the best outcome.
active clients across various industries
1,000+ active clients across various industries
offshore employees
9,000+ offshore employees
strategically located offices
13 strategically located offices

What are the benefits of outsourcing order processing specialists?

How experienced are our order processing specialists?

Our order processing specialists offer different levels of expertise depending on the support you require.

Junior

1 - 2 years of order processing experience

Accurately input customer orders into the system while ensuring data integrity.
Verify and cross-check order details to identify and address basic discrepancies or errors.
Assist in responding to customer inquiries regarding order status and provide preliminary assistance.

Intermediate

2 - 4 years of order processing experience

Thoroughly review and meticulously process a wide range of customer orders, paying close attention to intricate details.
Collaborate closely with sales and inventory teams to ensure product availability and address potential shortages.
Take charge of handling escalated customer inquiries, employing problem-solving skills to provide timely resolution.

Senior

4+ years of order processing experience

Oversee and optimize the entire order processing workflow, streamlining processes for efficiency and accuracy.
Serve as mentors to junior team members, offering guidance and training to enhance their skills.
Analyze comprehensive order data to identify trends and areas for process improvement, implementing enhancements as needed.

What tools are our order processing specialists trained in?

  • SAP-Logo-2000
  • Oracle E-Business Suite
  • salesforce
  • Microsoft Dynamics
  • Intuit_QuickBooks_logo
  • netsuite
  • Shopify
  • Zendesk
  • Tableau
  • Google Workspace

Hear from our clients

Learn more about our clients outsourcing journey’s and how it’s transformed they way they operate.
Daniel Oh

Daniel Oh

Group Legal Counsel at Connective
WATCH NOW

"What really stood out for us with MicroSourcing was the amount of control we got over staff selection, the IT setup, cybersecurity measures, data protection and the level of support, both in Manila and locally in Australia."

Read Case Study
Luke Loeffler

Luke Loeffler

Senior Director for Operations at EagleView Technologies
WATCH NOW

"Take advantage of the direct control and freedom to implement processes and the true partnership that MicroSourcing offers."

Read Case Study
Darren Gunton

Darren Gunton

General Manager of Marketing at Total Tools
WATCH NOW

"What I love most about partnering with MicroSourcing is it just makes my life easier."

Read Case Study

How does offshoring with MicroSourcing work?

1
collaborate

Collaborate

We discuss your offshore resourcing requirements
2
recruit

Recruit

We recruit and employ your offshore team
3
Support

Support

We support the operation of your offshore team
Learn More

Interested in recruiting order processing specialists?

Our friendly experts can answer any questions you have or provide a free consultation to discuss how offshoring can work for you. We’ll get back to your inquiry within one business day.

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What other teams can you outsource?

Want to enquire about hiring offshore order processing specialists?