Outsource collection specialists

Why MicroSourcing?

No hidden costs. No unforeseen risks.

When you partner with the strongest provider, you get the best outcome.

1,000+ active clients across various industries

9,000+ offshore employees

13 strategically located offices

Junior

1 - 2 years of collections experience

Assists in financial data collection, analysis and reporting.

Supports senior team members in financial research and modeling.

Learns and applies financial principles and industry regulations under supervision.

Intermediate

2 - 4 of collections experience

Manages a larger portfolio of overdue accounts, requiring more efficient time management and organization skills.

Negotiates and arranges complex payment plans with customers, taking into consideration individual financial situations and account histories.

Develops strategies to address challenging cases, such as highly delinquent accounts or disputes, using problem-solving skills and experience in the field.

Senior

4+ years of collections experience

Provides guidance and mentorship to junior and intermediate collections team members, assisting them in resolving difficult cases and developing their skills.

Handles escalated customer inquiries and complaints, utilizing extensive experience and interpersonal skills to diffuse tensions and find mutually acceptable solutions.

Collaborates with management to optimize collections processes, suggesting improvements and implementing best practices to enhance overall debt recovery efficiency.

Hear from our clients

Learn more about our clients outsourcing journey’s and how it’s transformed they way they operate.

Daniel Oh

Group Legal Counsel at Connective

WATCH NOW

"What really stood out for us with MicroSourcing was the amount of control we got over staff selection, the IT setup, cybersecurity measures, data protection and the level of support, both in Manila and locally in Australia."

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