JOB ROLE

Outsource content moderators

How it works

Improve your content moderation capabilities.

Need help moderating and managing user-generated content to maintain a safe and brand-aligned online presence? Our teams are skilled at managing the most crucial content moderation tasks including user-generated content reviews, guideline enforcement, removal of inappropriate content, and suspicious activity flagging.

Why MicroSourcing?

No hidden costs. No unforeseen risks.
When you partner with the strongest provider, you get the best outcome.
active clients across various industries
1,000+ active clients across various industries
offshore employees
9,000+ offshore employees
strategically located offices
13 strategically located offices

What are the benefits of outsourcing content moderators?

How experienced are our content moderators?

Our content moderators offer different levels of expertise depending on the support you require.

Junior

1 - 2 years of content moderation experience

Review and screen user-generated content for compliance with community guidelines and policies.
Apply predefined content moderation guidelines to make decisions about content removal, warnings or escalation.
Address routine user reports and issues, such as spam, profanity or minor violations of platform rules.

Intermediate

2 - 4 years of content moderation experience

Handle a broader range of content, including more complex cases involving hate speech, harassment or sensitive topics.
Engage with users, responding to inquiries, providing explanations for moderation decisions and offering guidance on community guidelines.
Assist in developing and refining content moderation policies and guidelines.

Senior

4+ years of content moderation experience

Handle high-risk content, such as extremist content, self-harm or graphic violence, with a deep understanding of the potential impact and context.
Handle escalated cases, making decisions on complex and sensitive content and collaborating with legal teams when necessary.
Ensure the quality and consistency of content moderation across the team, conducting regular audits and providing feedback.
Shape content moderation policies, providing input based on their experience, and may be involved in training and development programs.

What tools are our content moderators trained in?

  • two hat
  • besedo
  • zendesk
  • sprinklr
  • slack
  • asana
  • Google analytics
  • Tableau_Logo
  • Hootsuite

Hear from our clients

Learn more about our clients outsourcing journey’s and how it’s transformed they way they operate.
Daniel Oh

Daniel Oh

Group Legal Counsel at Connective
WATCH NOW

"What really stood out for us with MicroSourcing was the amount of control we got over staff selection, the IT setup, cybersecurity measures, data protection and the level of support, both in Manila and locally in Australia."

Read Case Study
Luke Loeffler

Luke Loeffler

Senior Director for Operations at EagleView Technologies
WATCH NOW

"Take advantage of the direct control and freedom to implement processes and the true partnership that MicroSourcing offers."

Read Case Study
Darren Gunton

Darren Gunton

General Manager of Marketing at Total Tools
WATCH NOW

"What I love most about partnering with MicroSourcing is it just makes my life easier."

Read Case Study

How does offshoring with MicroSourcing work?

1
collaborate

Collaborate

We discuss your offshore resourcing requirements
2
recruit

Recruit

We recruit and employ your offshore team
3
Support

Support

We support the operation of your offshore team
Learn More

Interested in recruiting content moderators?

Our friendly experts can answer any questions you have or provide a free consultation to discuss how offshoring can work for you. We’ll get back to your inquiry within one business day.

Related resources

The growing need for Content Moderation
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How to maximise the cost saving benefits of outsourcing
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The outsourcing cost reduction formula blog
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What other roles can you outsource?

Want to enquire about hiring offshore content moderators?