Human Resources Management (HRM) is a diverse field that is tasked with managing a company's most important asset: its people. Within HRM, you can typically further divide the work into three main categories: talent acquisition, talent retention, and talent management. The typical HR department is not a profit center though and not part of the core business. This makes it an ideal candidate for outsourcing. Human Resources Outsourcing (HRO) focuses on the processes within HRM that can be outsourced to a third party and executed from a remote location. A good example is recruitment process outsourcing (RPO) where offshore Recruitment Specialists can be tasked with finding and screening candidates for job openings with their client. Other common HRO processes include employee file administration and management, compensation and benefits, and other clerical work.
The Philippines is one of the largest English-speaking countries in the world and the typical college graduate is fluent in English. Furthermore, Filipinos are highly sociable and outgoing people and thousands enrol in psychology and humanities-related courses which prepare them for a career in HR. Most Filipino HR practitioners are familiar with Western HR practices and apply them daily in their work.
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