Content Moderation Outsourcing
Many websites and mobile services require a real-life moderator to check the content exchanges between users. Without content moderation, the website or mobile service may violate intellectual property rights or contain inappropriate content that may scare away users. By building a content moderation team around your website or mobile service, you are making sure that your service remains clean and attractive to its visitors. It's also an effective way of preventing any legal problems from inadvertently having objectionable content published on your site. As mentioned in our section on Content Writing Outsourcing, most Filipinos have excellent English language skills and are fully familiar with Western pop culture and slang. This makes them perfectly suited for work as Content Moderators.
We have a lot of experience in content moderation. One of our first clients used our services to set up a team of forum moderators. These forum moderators were there to make sure that the forums were kept clean but also to spark the website's community and encourage active membership through the organization of events and contests. Soon after, in 2005, we opened our first 24/7/365 content moderation team for an Australia- and New Zealand-based mobile phone service wherein all content was moderated prior to being sent to the recipient. Naturally, it was essential to make sure that moderation was handled 24/7/365 and real-time. After all, mobile users cannot be made to wait an hour before their message is received by the intended recipient. We currently have more than 50 people working in a wide variety of content moderation processes for a wide variety of platforms and services.
Our content moderation outsourcing and offshoring services are available through all three of our main service delivery models:
We can assemble a team to execute a content moderation project or any other task that you would like to execute in project form with a fixed scope of work and start and end date.
Through our staff leasing services, you can have your own dedicated Content Moderator working for you from the Philippines. You will get to handpick your offshore Content Moderator and he or she will work for you exclusively.
Through our virtual captive services, you can set up an offshore operation in the Philippines to handle your company's content moderation needs. We will provide talent, infrastructure, and management according to your exact specifications.
We have been doing content moderation ever since our start of operations in 2004:
Scope
Large
Small
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Offshore Staffing
- An SEO Content Provider/Admin Assistant helps the company by researching for new products and creating SEO optimized shop item pages. The FTE also performs shipment tracking and invoicing tasks.
- A team consisting of content moderators responsible for updating an online database of events in Australia for a company based in the same country. Also has a team of software developers specializing in Ruby on Rails
- A content moderator who filters content and researches data for a UK-based company that provides an online movie resource database
- A team of five Content Moderators providing 22 hours of support 7 days a week for a US-based social network and secondary news source company
- A Content Moderator who manages website content for a UK-based mobile ad and social network company
- A US-based media company outsourced 24/7 moderation and classification of images and videos submitted to their websites. They also outsourced content writing and promotion of their websites.
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Our business development team can tell you all about our services and they can help you find the perfect solution for your requirements.
Please contact us now to get things started.
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