Telemarketing Outsourcing Philippines

Telemarketing Outsourcing

Telemarketing can be a very effective way of reaching your target audience and making sales. Telemarketing can be divided into inbound sales with interested clients calling into your sales numbers or it can be outbound with your operators calling potential clients. Outbound sales or cold calling is a true art requiring sales agents that have a good understanding of the product or service they are selling and understand how to best sell these to any kind of audience. Telemarketers need to have great communication skills, be persuasive, and strike the right balance between being likable and yet aggressive in their sales approach. Filipinos are widely known for their excellent English language skills and their customer-friendly character. Filipinos are also great sales people and understand how to sell. The main hurdle is often that Filipinos are quite introvert and shy in nature and they need to be trained to reach the right kind of assertiveness and persistence in sales. Once they overcome this hurdle, you will soon find that Filipino telemarketers can be some of the best in the world.

MicroSourcing took on its first outbound account in 2008 and since then, we have established a number of small sales teams for a variety of products and services. The largest outbound sales account just started operations in June 2011 and is bound to grow well beyond a hundred highly trained sales agents by the first quarter of 2012.