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Telemarketing Outsourcing

Introduction

Telemarketing can be a very effective way of reaching your target audience and making sales. Telemarketing can be divided into inbound sales with interested clients calling into your sales numbers, or outbound sales with your operators calling potential clients. Outbound sales or cold calling requires sales agents who have a good understanding of the product or service they are selling as well as knowing how to best sell to the audience. Telemarketers need to have great communication skills, be persuasive, and strike the right balance between being likable and yet aggressive in their sales approach.

Filipinos are widely known for their excellent English language skills and their customer-friendly character. Filipinos are also great sales people - they understand how to sell. The main hurdle is often that Filipinos are quite introvert and shy in nature and they need to be trained to reach the right kind of assertiveness and persistence in sales. Once they overcome this hurdle, you will soon find that Filipino telemarketers can be some of the best in the world.

MicroSourcing took on its first outbound account in 2008 and has since established a number of small sales teams for a variety of products and services.


Experiences

You will find below examples of what we have done in the field of telemarketing:

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