Data Processing Outsourcing
Data processing is probably one of the first processes to be successfully outsourced to offshore providers. The reason for this is that the workflow processes are relatively simple, performance is easy to measure, and cost savings can easily be achieved. Data processing can mean a lot of different things. At the lower end of the spectrum, it might mean very simple data entry work from a source file into a destination system. It can get more complicated when the data need to be found and retrieved through online research or maybe even through outbound phone calls. Another factor could be the business rules that have to be applied to the data which can range from very simple guidelines to complex decisions which require a much higher level of understanding.
The Philippines is one of the leading providers of English language data processing services. Filipinos are fluent in English and can quickly learn and follow the data processing guidelines provided by their clients. It is also relatively easy to staff a project 24/7 in the Philippines which can dramatically reduce turnaround time and costs.
At MicroSourcing, we have been doing data processing ever since our start of operations. Our first large-scale data processing project started in early 2004 and revolved around the processing of affiliate data feeds into the product database of our clients. This job requires quite a lot of training as our data processing associates need to be able to properly categorize products and make their own decisions on which items to mark as highly sellable. This project is still operational many years later. Another good example is an Australian consumer pricing company that sends us scanned images of newspapers and magazines and then assigns us with inserting the consumer pricing data found in those pages. The largest data manipulation group we have is for a large US-based directory business wherein we apply a complex set of data rules and conduct outbound phone calls to clean and enrich their listings database.
Our data processing outsourcing and offshoring services are available through all three of our main service delivery models:
We can assemble a team to execute a data processing project or any other task that you would like to execute in project form with a fixed scope of work and start and end date.
Through our staff leasing services, you can have your own dedicated Data Processor working for you from the Philippines. You will get to handpick your offshore Data Processor and he or she will work for you exclusively.
Through our virtual captive services, you can set up an offshore operation in the Philippines to handle your company's data processing needs. We will provide talent, infrastructure, and management according to your exact specifications.
We have been doing data processing work ever since our start of operations in 2004:
Scope
Large
Small
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Virtual Captives
- A team of 92 Clinical Abstractors working for a US-based healthcare data auditing and analytics company
Offshore Staffing
- A team of Data Processors working for a US-based company that offers a wide selection of furniture for online shopping
- A team of Data Processors responsible for preparing book covers and encoding all book information for a publishing company based in Australia
- A team of Data Encoders and Quality Assurance Specialists to fill up and check the database of a Sydney-based advertising monitoring company
- A team of Data Entry Specialist working on residential real estate sales for an Australian company which provides property search applications
- PPC Specialist is responsible for researching and generating keywords for the US-based client's Adwords campaigns. He is also responsible for generating reports on a regular basis.
- A team of payroll and admin assistants that provides support in processing payroll and HR work for clients.
- A team composed of Data Processors and a Webmaster in-charge of updating, maintaining, and promoting a network of lifestyle-related websites dealing with subjects ranging from extreme sports like Snowboarding and Rock Climbing, to personal development topics such as Yoga and Meditation
- The staff performs text analysis and data entry for a company in Australia.
- A team of Data Processors performing data entry work for the transactions of the client of a company in the Netherlands
- The staff is in charge of marketing the services of a Sweden-based company to prospective clients.
- Staff in-charge of inserting patient information into the system of a US-based company
- A team of Customer Service Representatives working exclusively for a California-based company in the legal photocopy service industry
- Data entry work for an Australian company which provides ad monitoring and news monitoring services
Project Outsourcing
- A team of data processors assigned to classify and score recorded consumer calls made by clients in response to advertisements.
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Our business development team can tell you all about our services and they can help you find the perfect solution for your requirements.
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