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How we work

High-performing teams built to scale

We combine dedicated talent, enterprise-grade infrastructure and full operational support to help you build scalable, high-performing teams.
How We Work
MicroSourcing

A true extension of your business

MicroSourcing’s delivery model gives businesses the best of both worlds — the control and alignment of building your own team, with the speed, security and support of a managed solutions partner. 

Unlike traditional outsourcing, we operate as an extension of your business. You choose who joins your team, define success metrics and lead day-to-day performance, while we manage talent acquisition, HR, facilities, IT, compliance and the operational infrastructure behind the scenes. This creates a scalable, resilient, cost-efficient workforce model built for long-term value and continuous capability expansion.
Our approach

Supporting long-term scalability

We enable businesses of any size or ambition to grow their operations with
confidence.
SCALABILITY

Scaling talent without sacrificing quality

Build dedicated teams faster, without compromising on skills, culture fit or delivery excellence. Our tried and tested market intelligence and talent acquisition engine provide talent that feels like an extension of your in-house team.

Security

Ensuring security, compliance and resilience

We protect your business with enterprise-class monitoring and strict governance. With ISO certifications, processes aligned to global standards, privacy protocols and disaster-ready facilities, you operate knowing your data, people and operations are protected.

Stability

Enhancing operational continuity

Our service delivery centers are built for resilience, supported by CATO-enabled global networks, redundant connectivity, backup power and tested business continuity plans. You get consistent performance, 98% uptime and uninterrupted service across time zones and critical business periods.

Transparency

Providing contract flexibility and fee transparency

Expect zero surprises from contacts and invoices. We offer transparent pricing, no hidden fees and flexible contracts that scale at your pace. You always know what you’re paying for, and you only expand when the business case is right.

Efficiency

Reducing labor and operating costs

Create sustainable cost efficiencies with full-time, skilled professionals in the Philippines and Colombia, supported by world-class infrastructure, local HR expertise and operational excellence to scale capability without increasing fixed overhead.

SOLUTIONS BY Business size

Purpose-built for every stage of growth

Whether you are building early capability or managing global delivery, we tailor support and governance to your stage — and where you're headed next. We also adapt to the specific demands of your industry, from fast-moving environments to highly regulated sectors.
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Small and medium-sized companies

Scale with speed and intention through flexible solutions that adapt as you do. Build capability quickly with local sourcing expertise and high-performing talent, while establishing secure and reliable organizational foundations from day one.

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Mid-market and fast growth organizations

Scale fast, scale right. Our structured hiring, operational alignment and performance frameworks expand capability, supported by enterprise-grade systems and governance to future-proof your growth without slowing momentum.

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Global enterprises and market leaders

Elevate your global delivery while protecting brand reputation. We offer enterprise-grade governance, security, reporting, and talent development frameworks for complex transformation and global delivery expansion.

SOLUTIONS BY INDUSTRY

Top talent and scalable capabilities for:
SOLUTIONS BY INDUSTRY

Top talent and scalable capabilities for:
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Banking, Financial Services and Insurance

Access specialized talent for back office, underwriting, KYC, claims collections, policy administration and financial operations, underpinned by secure and compliant infrastructure.

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Healthcare Payers, Providers and Partners

Scale revenue cycle management, patient coordination, medical support and administrative functions with trained healthcare specialists working within secure HIPAA-aligned environments.

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Professional Services

Build dedicated teams for administration and specialized business functions, fully embedded into your organization and current ways of working.

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Consumer and Retail

Expand your omnichannel, e-commerce and sales capabilities with specialized talent that elevates customer experience, growth and brand building.

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Innovation

Evolving the way teams grow

We don’t just source talent, we elevate how teams operate. MicroSourcing blends human expertise with technology and AI-enhanced processes to accelerate hiring, improve productivity and lift capability. It’s about enabling people to perform at their best and giving businesses the tools to scale with speed, clarity and confidence.

Our recruitment engine combines specialized sourcing, skills mapping, digital assessments and talent analytics to ensure the right candidate for every role. Additionally, our AI-assisted workflows, digital knowledge systems and talent enablement platforms empower teams to work smarter, faster.

Explore teams and roles
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Locations

Strategic hubs for offshore and nearshore delivery

With 13 service delivery centers in the Philippines and Colombia, MicroSourcing provides access to highly skilled global talent across time zones that align with North America, APAC and EMEA.

Our locations are chosen for talent depth, economic stability, business-friendly policy ecosystems, and linguistic and cultural alignment, giving your business round-the-clock support, competitive cost efficiency and global operational resilience.

See more on our locations

Designed for trust, built for scale.

Security, compliance and operationalexcellence are embedded in our business. Every client engagement is governed by strict controls, risk management protocols, encrypted systems and proactive monitoring, ensuring data integrity, privacy and business continuity.
Testimonials

Stories of successful expansion

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Connective Logo
Daniel Oh
Group Legal Counsel, Connective
“What really stood out for us with MicroSourcing was the amount of control we got over staff selection, the IT set up, cybersecurity measures, data protection and the level of support, both in Manila and locally in Australia.”
Daniel Oh
Group Legal Counsel, Connective
Read case study
eagleview-logo
Luke Loeffler
Senior Director of Operations, EagleView Technologies, Inc.
“Take advantage of the direct control and freedom to implement processes and the true partnership that MicroSourcing offers.”
Luke Loeffler
Senior Director of Operations, EagleView Technologies, Inc.
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Total Tools Logo
Darren Gunton
General Manager of Marketing, Total Tools
“What I love most about partnering with MicroSourcing is it just makes my life easier.”
Darren Gunton
General Manager of Marketing, Total Tools
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