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HEALTHCARE

Secure, scalable teams for healthcare operations

We help healthcare payers, providers and partners build secure offshore teams that deliver efficiency, accuracy and care, supported by ISO-certified, HIPAA-aligned operations.
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Build-to-scale solutions strengthening healthcare organizations
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Healthcare is built on trust — and so is MicroSourcing. From payers and providers to technology partners and TPAs, we help organizations strengthen their back-office, clinical and administrative functions through secure, high-performing offshore and nearshore teams. Every team is built with the right mix of skill, compassion and compliance mindset, helping you focus on what matters most: improving patient outcomes.

With over 18 years of experience, we also understand the complexities of patient data, claims workflows and compliance frameworks. Our managed delivery model allows you to scale operations — from billing and coding, to records management and patient support — without compromising care quality or data integrity.
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why us

Building confidence in every healthcare operation

We help healthcare payers, providers and partners strengthen operations, safeguard data and scale with purpose, so they can focus on delivering care that makes a difference.
Security
Efficiency
Talent
Transparency
Partnership

Data security and operational resiliency

Every process, system and workspace is built for confidentiality and full regulatory compliance. We operate within ISO 27001 and ISO 9001 frameworks, with HIPAA-aligned environments that safeguard protected health information and sensitive patient data. 

Our geographically diverse service centers in Colombia and the Philippines are equipped with secure infrastructure, redundant power and CATO-enabled connectivity, allowing uninterrupted delivery across all critical processes.

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Scalable efficiency

Our build-to-scale model allows you to grow strategically only when the business case is right. Establish offshore healthcare teams of any size and specialization, ensuring your organization maintains efficiency and quality of care.

See how we work
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Talent that fits your organization

Our market benchmarking, behavioral assessments and role-specific profiling finds suitable candidates positioned to succeed, both in performance and engagement.

Every role is carefully matched to the job’s technical requirements, as well as your organizational culture, values and long-term goals. This ensures that your offshore or nearshore team feels like an extension of your own.

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Zero surprises. Complete transparency.

Our managed solutions model gives you complete control, from recruitment and onboarding, to compliance, performance and cost. You decide who is on your team, know how they’re performing and how value is being created.

Our contracts and invoices are also clear and straightforward, so you always understand exactly what you’re paying for. No hidden fees, no unexpected mark-ups.

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Proactive partnership

Our local management and client services teams work closely with you to anticipate needs, address challenges early and identify opportunities to improve performance.

Every client has a dedicated point of contact supported by seasoned operations and HR leaders who help monitor your team’s engagement.

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ROLES

Build expert, high-performing
healthcare teams


MicroSourcing enables healthcare organizations to scale securely with skilled offshore professionals across clinical support, claims and benefits operations, and administrative functions. Whether you’re strengthening your revenue cycle, optimizing patient support or expanding compliance and data management, we help you build teams that deliver measurable impact.

Appointment Schedulers

Clinical Data Abstractors

Compliance and Audit Officers

Data Entry Specialists

Healthcare Admin

Insurance Verification Officers

Medical Billers

Medical Coders

Medical Records Reviewers

Medical Transcriptionists

Member Enrollment Specialists

Patient/Member Support Representatives

Quality Assurance Specialists

Referral Management Coordinators

Revenue Cycle Analysts

Triage Support Officers

Utilization Review Specialists

Other back office support (IT/HR/Finance)

If you can’t see the role you are looking for, start the conversation today to see how we can help.
Compliance
data security

Protecting patient data at every step

MicroSourcing’s commitment to data protection is at the heart of every healthcare partnership. Our operations are governed by ISO 27001 and ISO 9001 certifications, and we maintain HIPAA-aligned environments to ensure the confidentiality, integrity and availability of protected health information.

Whether your team operates on-site, hybrid or remotely, our multi-layered approach to security and world-class infrastructure ensures continuous compliance with healthcare industry standards.

See our approach to data protection
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Ready to build your
offshore team?