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GLOBAL CAPABILITY CENTERS

The smarter way to build global capability

With over 1,000 client teams established, we know exactly how to get you operational right and fast. Establish a global capability center (GCC) with MicroSourcing and succeed from day one.
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Global capability centers, simplified.

Setting up your own GCC sounds simple, until you’re knee-deep in local regulations, lease contracts, talent sourcing, IT infrastructure and compliance paperwork. With MicroSourcing, you skip the red tape and go straight to what matters: building a high-performing team that drives results.

MicroSourcing does the heavy lifting locally, from talent sourcing and acquisition, maintaining secure and compliance networks and facilities, through to end-to-end HR and admin operations, allowing you to focus on performance and results. And with over 80 recruiters, advanced sourcing tools and an established talent sourcing network, we help hire top talent faster — without heavy upfront investment or rigid contracts.

It’s your team, your culture and your performance delivered through a flexible, fully managed partnership.
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The Philippines
Colombia
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Asia’s most experienced GCC partner

For 30 years, the Philippines has been perfecting the art of building and running GCCs, Shared Services Centers (SSCs) and Centers of Excellence (COEs) for some of the world’s most respected brands. It is now one of the most mature and reliable global delivery markets, combining technical capability, cultural alignment and operational excellence.

MicroSourcing has been at the forefront of that success story for over a decade. Our 12 fully-equipped delivery centers across Metro Manila, Pampanga, Cebu and Cagayan de Oro support global enterprises, backed by enterprise-grade infrastructure and ISO-certified environments.

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Proven GCC experience

The Philippines is home to hundreds of successful GCCs, supported by government incentives and a tight network of industry associations.

Globally experienced talent

Filipino professionals are experienced in working to international standards and across time zones, functions and industries.

24/7 operational capability

Our round-the-clock support ensures continuous delivery and seamless coordination for multiple geographies.

Cultural and linguistic alignment

English proficiency and a Western-aligned work culture makes team communication natural and efficient.

Mature compliance

All facilities are ISO 27001 and ISO 9001 certified, supported by CATO Networks for secure, always-on connectivity.

Ready-made ecosystem

From facilities and connectivity to recruitment and HR compliance, we provide everything needed to get your GCC up and running immediately.

Colombia

Your nearshore advantage in the Americas

Colombia has rapidly emerged as Latin America’s leading hub for GCCs, offering companies the ideal nearshore blend of proximity, capability and cultural alignment. Its strong economic fundamentals, growing professional workforce and world-class infrastructure make it one of the most attractive markets for global expansion today.

Our Bogotá service delivery center brings our tested build-to-scale model to the Americas, combining the operational expertise, compliance readiness and flexible growth frameworks developed over more than a decade in our Philippines homebase.

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Time zone alignment

Collaborate in real time with your onshore teams, whether you operate in the U.S. or Europe, for faster decision-making and seamless workflow coverage.

Multilingual professionals 

Access talent fluent in English, in addition to Spanish and other languages, with experience across a breadth of industries and specializations.

Pro-business environment 

Operate in a stable economy supported by modern infrastructure and government policies designed to attract and sustain global investment.

Cost-efficient scaling

Reduce overhead costs without compromising on quality, compliance or service excellence.

Enterprise-grade standards

Our Colombia operations follow the same ISO-certified frameworks that secure our Philippine service centers.

Unified delivery network 

Operate seamlessly across regions through one partner, one governance model and one standard of excellence.

HOW WE DELIVER

From setup to scale, we make building a GCC simple.
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Our GCC solution gives you a structured, low-risk way to establish a high-performing capability center that operates like your own, guided by a partner who’s already built hundreds of them successfully.
Define your vision

Together, we design your GCC’s structure, scope, and success metrics — aligning every role and process with your business goals.
Build your foundation

We manage compliant facilities and local permits, and recruit the right people through our in-house sourcing and talent acquisition teams.
Launch operations

You retain full control of operations, while our HR, IT, payroll and compliance teams ensure all core functions are set up and running efficiently.
Scale and evolve

Add new functions and expand into other regions as your maturity and business needs grow.
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Compliance

Security and continuity you can count on

At MicroSourcing, security is the foundation of every global capability center we build. Our operations are safeguarded by a comprehensive, enterprise-grade security and compliance framework designed to protect data, ensure privacy and maintain uninterrupted service delivery.

The result: your data, operations and teams remain as secure offshore as they are onshore, with full visibility and zero compromise on quality or uptime.

How we keep your operations secure
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capability today