Build world-class teams and customer experiences

Increase responsiveness and insight

Leverage offshore specialists to manage SKU onboarding, product updates, content changes and category tasks so new products and campaigns go live faster with greater accuracy. Add trained CX teams who handle inquiries, orders, returns and social engagement reliably, helping reduce response times, improve resolution rates and deliver consistent customer support year-round.

Access analysts to maintain your reports, track category performance and support demand planning, giving onshore teams better visibility and faster insights that guide merchandising and operational decisions.

Talent that fits your business

Build a team that acts as a true extension of your own. From the first interview to employee retention, we work with you to secure the right expertise carefully matched to the requirements of the role and your company culture, values and goals.

We also ensure candidates are positioned to perform long term using market benchmarking, behavioral assessments and role-specific profiling.

Zero surprises. Complete transparency.

Our managed solutions model provides you complete control at every step: from recruitment and onboarding, to compliance, performance and cost. You choose exactly who joins your team and have full visibility into their ongoing performance and impact. 

Our contracts and invoices are clear and straightforward, so you always understand exactly what you’re paying for. No hidden fees, no unexpected mark-ups.

Proactive partnership

You have the full support of our client services team and seasoned operations and HR leaders behind you.

Every client has a dedicated point of contact who monitors your team’s engagement and works closely with you to anticipate needs, address challenges early and identify opportunities to improve performance.