Written posts
Defining data – the difference between data privacy, data security and data protection
There is no shortage of issues that can inspire sleepless nights for business leaders. Talent shortages, regulatory pressures, shrinking budgets and..
How Insurance Firms Benefit from Outsourcing Amid Industry Challenges
Insurance executives could be excused for feeling an extra weight on their shoulders were they to glance at McKinsey & Company’s latest insight into..
How to choose the right offshore provider for 24/7 customer support
Leading consultancy firm McKinsey & Company did not mince its words earlier this year when reflecting on the state of the customer service world...