Job roles

Outsource claims analysts

How it works

Improve your claims capabilities.

Need help to assess the validity of claims and to ensure that they comply with the relevant policies, regulations and guidelines? Our teams are skilled at managing the most crucial claims processing tasks.

Why MicroSourcing?

No hidden costs. No unforeseen risks.
When you partner with the strongest provider, you get the best outcome.
active clients across various industries
1,000+ active clients across various industries
offshore employees
9,000+ offshore employees
strategically located offices
13 strategically located offices

What are the benefits of outsourcing claims analysts?

How experienced are our claims analysts?

Our claims analysts offers different levels of expertise depending on the support you require.

Junior

1 - 2 years of claims processing experience

Assists in claim verification and data entry, learning the basics of processing claims and understanding relevant policies and procedures.
Conducts initial investigations under the guidance of senior team members to gather information for claim assessment.
Provides basic communication and support to claimants, policyholders and stakeholders, escalating complex issues to higher-level analysts or supervisors.

Intermediate

2 - 4 of claims processing experience

Independently handles claim verification, analysis and adjudication for moderately complex claims, utilizing their experience and knowledge of policies.
Conducts thorough investigations, interviews witnesses and gathers evidence to make informed claim decisions.
Engages in effective communication with various stakeholders, including negotiating settlements and resolving disputes, demonstrating strong problem-solving skills.

Senior

4+ years of claims processing experience

Takes the lead in handling high-complexity claims, including those involving significant financial impact or legal implications.
Utilizes advanced analytical skills to identify trends, patterns and potential fraudulent activities, implementing strategies to minimize risks.
Provides mentorship and guidance to junior and intermediate analysts, assisting in their professional development and fostering a collaborative team environment.

What tools are our claims analysts trained in?

  • Salesforce-Financial-Services-Cloud1
  • Sharepoint
  • Power BI
  • Tableau_Logo
  • abbyy-finereader-logo-1024
  • FICO_logo_blue_2019
  • PayPal
  • Snapsheet
  • MyInsurancePortal logo_1628090704 copy

Hear from our clients

Learn more about our clients outsourcing journey’s and how it’s transformed they way they operate.
Daniel Oh

Daniel Oh

Group Legal Counsel at Connective
WATCH NOW

"What really stood out for us with MicroSourcing was the amount of control we got over staff selection, the IT setup, cybersecurity measures, data protection and the level of support, both in Manila and locally in Australia."

Read Case Study
Luke Loeffler

Luke Loeffler

Senior Director for Operations at EagleView Technologies
WATCH NOW

"Take advantage of the direct control and freedom to implement processes and the true partnership that MicroSourcing offers."

Read Case Study
Darren Gunton

Darren Gunton

General Manager of Marketing at Total Tools
WATCH NOW

"What I love most about partnering with MicroSourcing is it just makes my life easier."

Read Case Study

How does offshoring with MicroSourcing work?

1
collaborate

Collaborate

We discuss your offshore resourcing requirements
2
recruit

Recruit

We recruit and employ your offshore team
3
Support

Support

We support the operation of your offshore team
Learn More

Frequently asked questions

What exactly does a claims analyst do?

A claims analyst is responsible for reviewing and evaluating insurance or financial claims submitted by clients or policyholders. Their main tasks include verifying claim details, assessing coverage, determining eligibilityand processing claims for reimbursement or settlement.

What makes a good claims analyst?

To be a good claims analyst, one should possess strong analytical skills, attention to detail, a solid understanding of insurance policies and regulations, excellent communication abilities and the ability to make fair and accurate claim assessments.

Interested in recruiting claims analysts?

Our friendly experts can answer any questions you have or provide a free consultation to discuss how offshoring can work for you. We’ll get back to your inquiry within one business day.

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What other roles can you outsource?

Want to enquire about hiring offshore claims analysts?