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Property Owners More Competitive in Offering Efficient BPO Floor Space

by: Sidney Liquigan

Wednesday, March 14, 2018 | Outsourcing News |

Consistent with global expert predictions of a 9% annual growth in the Philippine BPO industry in 2018 and for the next five years, Leechiu Property Consultants (LPC), the exclusive leasing agent of St. Francis Square in Ortigas Center, has confirmed last January that BPO companies remain as a driver of the office market in Metro Manila’s business districts. In response to this, office developers continue to be competitive in offering properties to BPO locators.

"In this market, BPO locators have become more conscious of running more efficient operations," said LPC Associate Director Miguel Manipol, referring to BPO locators that look for buildings with large floor plates to maximize operating costs. Large floor plates mean more workstations can fit on a floor, allowing managers to more effectively supervise more employees; unlike with buildings with smaller floor plates that need a large group of employees to be spread out over more than one floor.

Catering to this need, St. Francis Square offers two floors with a floor plate of 4,332 sq.m. each, the largest in the Ortigas area. In addition, this PEZA-accredited building also leases out another floor with a 2,882-sq.m. floor plate.

In addition to spacious floor plates, location is another factor that locators consider. Located in a visible and accessible area, on Bank Drive corner Julia Vargas across SM Megamall and near EDSA, St. Francis Square is surrounded by a number of retail and dining options, as well as transport hubs, making it an attraction to many international BPO companies.

Manipol added that the BPO industry is predicted to create approximately seven million new jobs. For this reason, locators will look for an office space that they don't need to share with other BPO companies and one that offers visible branding opportunities such as placing the company's logo on the building’s façade. This stand-alone advantage allows BPO companies to efficiently promote their brand among job-seekers and avoid employee poaching, which is rampant among BPO companies.

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